Francois Billaut, Tpm Email & Phone Number

California, United States

Morrisville, NC, US

• Led program to significantly increase test automation of Extreme’s cloud management platform for wired and wireless networks to increase Customer Satisfaction and decrease number of bugs before release.
• Led several teams including Engineering, Support, Product Management and Sales to deliver high quality solutions for strategic customers with complex networks and products, increasing Customer Satisfaction.
• Led the creation and enhancement of a Cloud based application to create, queue, and execute test suites, resulting in a more standardized and maintainable solution used by all test Engineers for ExtremeCloud IQ.

Morrisville, NC, US

• Led cross functional teams including Product Management, IT, Engineering and Business teams to define requirements to move Extreme to cloud licensing, supporting all new subscriptions and permanent licenses (more than.
• Established new process for licensing consumption billing, enabling first customer for this new revenue stream.
• Established new process for manufacturing licensing, enabling first ODM to deploy licensing on SLX products and to enable associated revenue.

San Jose, CA, US

• Created and implemented process to resell 3rd-party licenses, enabling new stream of revenue
• Decreased support calls for licensing by 50% over 2 years by driving team to develop analytics and corrective process to improve quality of manufacturing licensing data.
• Extended licensing cross functional process to SW subscriptions, supporting a 20M$ revenue stream yearly.

San Jose, CA, US

• Led cross functional Operations teams including NPI Engineering, Test, Test Automation, Documentation Control, Supply Chain, Contract Manufacturer to deliver revenue capable Storage Area Network products to Production.
• Negotiated with Test Team a 20% cost decrease in product allocation for flagship product SLX9850 while ensuring test capacity met schedule and required coverage.
• Developed ROI estimator, allowing data driven decisions when assessing need for expensive In-Circuit Test equipment.

San Jose, CA, US

• Created a special production process to rework boards from the Contract Manufacturer scrap pile, saving 10M$.
• Defined and implemented Failure Mode and Effect Analysis process (FMEA) to improve risk identification and mitigation during product development, allowing team to tackle more complex products within same development.
• Improved the failure analysis of functional test failures through rigorous approach and tracking, to provide better data driven decision
• Developed relationship with China manufacturer to resolve critical issues, allowing smooth transfers from NPI to full production.
• Defined manufacturing process technology roadmap with CM to meet Engineering needs

San Jose, CA, US

• Drove resolution of all manufacturing and testing issues with Contract Manufacturer, Engineering, Test, Quality and Supply Base engineers to transfer products to volume manufacturing.
• Developed vision and strategy for Brocade’s lead-free transition through optimization of manufacturing processes and improvement of PCB design guidelines. Met legislation deadlines ahead of time and quality targets.