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Francois D. Email & Phone Number

Presales Engineer Communications at Alcatel-Lucent Enterprise
Location: City Of Johannesburg, Gauteng, South Africa 8 work roles 3 schools
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Current company
Role
Presales Engineer Communications
Location
City Of Johannesburg, Gauteng, South Africa
Company size

Who is Francois D.? Overview

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Francois D. is listed as Presales Engineer Communications at Alcatel-Lucent Enterprise, a company with 2376 employees, based in City Of Johannesburg, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Francois D..

Francois D. previously worked as Pre-Sales Engineer – Communications at Alcatel-Lucent Enterprise at Alcatel-Lucent Enterprise and Technical Manager – Communications at Alcatel-Lucent Enterprise. Francois D. holds Bachelor Of Commerce (Bcom), Business Management from University Of South Africa/Universiteit Van Suid-Afrika.

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Alcatel-Lucent Enterprise

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Profile bio

About Francois D.

40+ Years experience in the Telecommunications industry. Cloud Communication solutions implementation and consultancy. Currently Presales Engineer - Communications. Performed various roles in the past, including Product Support Specialist (specializing in VoIP and SIP), Product Support (Engineer), Technical Manager - Communications, Training Officer and Field Technician. I have managed a team of high level support people.Currently part of an international team of people in the EMEA region. I have deployed several Cloud Voice Solution Platforms, which are in production in South Africa and abroad. I am passionate about new technologies ALE International brings to the market and get hands-on experience at a technical level. My believe is to understand the technology before selling it. Strengths:IT/ Telecommunication skillsPresales and SupportCloud Communication SolutionsCommunication Systems Design

Current workplace

Francois D.'s current company

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Alcatel-Lucent Enterprise
Alcatel-Lucent Enterprise
Presales Engineer Communications
colombes, ile-de-france, france
Employees
2376
AeroLeads page
8 roles · 31 years

Francois D. work experience

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Pre-Sales Engineer – Communications At Alcatel-Lucent Enterprise

Current

South Africa

Cloud and Communications Systems design.Assist ALE Business Partners to answer RFI's and RFP's. Compile RFI's and RFP's.

Apr 2018 - Present

Technical Manager – Communications

South Africa

Part of a team of 5 people in South Africa, as a Branch of the SEMEA international business, in the Customer Services DivisionPart of a team of 2,400 people in Alcatel-Lucent Enterprise internationalALE South Africa operates in South Africa and seven neighboring countriesWe have a complete Indirect business model and operate through Distributors and.

Jan 2015 - Apr 2018

Product Support Specialist (Technical Support On Alcatel-Lucent Voice Solutions)

South Africa

Full technical, no managerial functionsSpecializing in VoIP and SIPHigh level supportComplicated InstallationsAdvise on Alcatel-Lucent Technical Training PlanningAssist Bytes Systems Integration Pre-Sales with voice solution designsApproval of voice solution designsAlcatel-Lucent liaisonICASA licensingResponsible for all voice product approval and.

Jul 2013 - Dec 2014

Technical Manager (Technical Support And End User Training Communication And Fuel Retail)

Managed a team of 17 people providing high level support and end user training in Communication and Fuel retailManagement:Administrative functions3rd Party product integration processes and databaseEscalation of Alcatel-Lucent support cases, not resolved in timeTechnical Support (Product Support Specialist):High level technical support on the Alcatel.

Mar 2013 - Jun 2013

Technical Manager Voice

South Africa

Strategy to focus more on voice communicationsManaging team of 3 people responsible for communication (small and large enterprise) and unified communicationsProvided high level support, as well as managerial dutiesAssisted Pre-Sales with solutions buildingManagement:All departmental managerial functions, such as Cost control, resource management, resource.

Sep 2012 - Mar 2013

Pso Manager Alcatel-Lucent Products

South Africa

Managing team of 5 people responsible forCommunication SMB, Communications MLEUnified communicationsContact CentersNetworking (Data)Provided high level support on top of managerial dutiesAssisted Pre-Sales with solutions design

Jan 2009 - Sep 2012

Product Support (Engineering)

South Africa

Technical support on the 4200e (SMB), Alcatel OmniPCX Office (SMB), Alcatel OmniPCX Enterprise (MLE), Alcatel OmniPCX Enterprise Call CentreProduct approval and licensing in the South African market (ICASA licensing)Approval on Integration with other vendor productsLiaison with the supplier, Alcatel-LucentInstallations and installations/ maintenance.

2000 - 2012 ~12 yrs

Training Officer

East Rand

Did training as well as managed all aspects of training related duties on specific productsAlthough mainly responsible for training; as a team member of the Product Support Team, also assisted in the success of the overall project. Constantly looking for new business opportunities to generate income or to cut costsCompile Training Documentation (Training.

1995 - 2000 ~5 yrs
Team & coworkers

Colleagues at Alcatel-Lucent Enterprise

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3 education records

Francois D. education

National N6 Diploma, Telecommunications Technology/Technician

Department Of Education And Culture

Matric, Grade 12

Hoërskool Bergsig
FAQ

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What company does Francois D. work for?

Francois D. works for Alcatel-Lucent Enterprise.

What is Francois D.'s role at Alcatel-Lucent Enterprise?

Francois D. is listed as Presales Engineer Communications at Alcatel-Lucent Enterprise.

Where is Francois D. based?

Francois D. is based in City Of Johannesburg, Gauteng, South Africa while working with Alcatel-Lucent Enterprise.

What companies has Francois D. worked for?

Francois D. has worked for Alcatel-Lucent Enterprise, Bytes Managed Solutions, Bytes Connect, and Bytes Communication Systems.

Who are Francois D.'s colleagues at Alcatel-Lucent Enterprise?

Francois D.'s colleagues at Alcatel-Lucent Enterprise include Fabio Rocha, Marie-Aude Renault, André Lesueur, Julien Le Roux, and Aïchatou Coulibaly.

How can I contact Francois D.?

You can use AeroLeads to view verified contact signals for Francois D. at Alcatel-Lucent Enterprise, including work email, phone, and LinkedIn data when available.

What schools did Francois D. attend?

Francois D. holds Bachelor Of Commerce (Bcom), Business Management from University Of South Africa/Universiteit Van Suid-Afrika.

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