• 13 years+ working on transformation projects and running Sales/operations in EMEA and APAC markets, as consultant in France for ORESYS, Project Manager for ATALIAN and Senior Program manager/ Sales leader in WEBHELP in APAC • Experienced in various sectors: Large industry, Finance, Public works, Consumer goods, Facility management, Energy, Public sector, Chemistry, IT.• Led projects of different natures: Performance and operational excellence, integration of companies, process & tools improvements, building and coordinating a transformation roadmap, coordination of Sales projects.• Strong knowledge in all departments of a company, organization skills, ability to work under pressure, to lead several projects simultaneously and in full autonomy from strategy to implementation.• People-oriented leader managing a program of 150+ employees as Senior Program manager in APAC
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Senior Sales ManagerConcentrixMalaysia -
Senior Program ManagerWebhelp Sep 2021 - PresentKuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaManagement of 160 team members on 15 projects (Sales, post-sales, Sales support) for HPI/ HPE program. Responsible for program performance and profitability, stakeholder management, customer satisfaction, processes and tools implementation & enhancements, coordination with all support functions to ensure program success -
Operations ManagerWebhelp Oct 2020 - Sep 2021Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaManagement of 30 Sales representatives on 5 Sales projects as Channel Inside Sales manager for HPI. Responsible for projects performance and profitability, customer satisfaction, processes and tools enhancements -
Team Leader ApacWebhelp Jan 2020 - Oct 2020Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaManagement of 9 Sales representatives for APAC region, selling HP products towards SMB companies - Develop relationship and business with end customers and resellers -
Transformation Project Manager - AsiaAtalian Sep 2017 - Aug 2019Kuala Lumpur, MalaisieIn charge of the business transformation in Asia for 8 countries, 20+ companies, 30000+ employees, with several missions to assess and improve the maturity and the performance of the business:- Develop a performance framework for all the departments (structure, processes, tools, KPI)- Develop and perform maturity assessments for the subsidiaries of south east region- Build and coordinate a transformation projects roadmap for the region (definition of projects program, implementation… Show more In charge of the business transformation in Asia for 8 countries, 20+ companies, 30000+ employees, with several missions to assess and improve the maturity and the performance of the business:- Develop a performance framework for all the departments (structure, processes, tools, KPI)- Develop and perform maturity assessments for the subsidiaries of south east region- Build and coordinate a transformation projects roadmap for the region (definition of projects program, implementation of projects methodology & governance)- Integrate new companies [post merger integration]- Lead projects on organization, processes and tools in all departments in coordination with regional and local functional heads to improve performance and maturity Show less -
Consultancy ManagerOresys Jul 2015 - Aug 2017Région De Paris, FranceIn addition to senior consultant role:Management: management of several missions simultaneously, up to 5 missions, manager of consultants team, responsible for projects profitability and customer satisfaction -
Consultant SeniorOresys Jul 2013 - Jun 2015Région De Paris, FranceIn addition to my consultant role:Responsibilities in business development: accounts growth, answers to bid solicitations, offers creation and development. e.g. creation and development of one department 'Oresys Studio', department in charge of communication supports production. -
ConsultantOresys Jun 2011 - Jun 2013Région De Paris, FranceConsultancy in transformation projects: from project shaping to operational implementation. • 22 missions during my 6+ years in Oresys, for several customers in all sectors: Bank (BNP Paribas), Consumer goods (Rocher, L’Oréal, Lacoste, Moet Hennessy), Public sector (INSEE, La Poste, Voies navigables de France), Large industry (Renault, Airbus), Insurance (Aviva), Public works (Eiffage), Chemistry (Air Liquide), Energy (Enedis)• Intervention in all parts of project: shaping (help… Show more Consultancy in transformation projects: from project shaping to operational implementation. • 22 missions during my 6+ years in Oresys, for several customers in all sectors: Bank (BNP Paribas), Consumer goods (Rocher, L’Oréal, Lacoste, Moet Hennessy), Public sector (INSEE, La Poste, Voies navigables de France), Large industry (Renault, Airbus), Insurance (Aviva), Public works (Eiffage), Chemistry (Air Liquide), Energy (Enedis)• Intervention in all parts of project: shaping (help to define costs, objectives, planning, resources, requirements specification, bid solicitation steering…), project steering, tests (tests strategy and operational tests), change management (strategy, communication, on-site training conception and animation, e-learning conception, accompaniment, support), deployment (strategy and operational implementation) Show less -
Project ManagerCepesiu Apr 2010 - Aug 2010Equator, QuitoImpact analysis of financial tools implemented by CEPESIU, financial institution, in 3 regions of equator• Survey definition and administration to 100 micro entrepreneurs, consolidation and recommendations.
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Project ManagerBanco Fie Jan 2010 - Apr 2010Bolivia, La PazIn charge of the optimization of 15 agencies in Bolivia.• Analysis of existing situation regarding waiting time and agencies space use, transformation recommendations• Process mapping and improvement recommendations for each banking transaction. -
Marketing Product ManagerAb Television Jun 2009 - Jan 2010Région De Paris, FranceIn charge of press and radio communication for the 16-channels group• Relation with graphics agencies, magazines and radios partners.• Contracts management
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Commercial Sales RepresentativeHachette Distribution Services Inmedio Jun 2008 - Aug 2008Sud-Ouest De La FranceIn charge of the restocking for 40 superstores in the south west region of France
François Lemoine Education Details
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Double Diploma: Master In Management And Msc Strategy And Organization Consultancy
Frequently Asked Questions about François Lemoine
What company does François Lemoine work for?
François Lemoine works for Concentrix
What is François Lemoine's role at the current company?
François Lemoine's current role is Senior Sales Manager.
What schools did François Lemoine attend?
François Lemoine attended Edhec Business School.
Who are François Lemoine's colleagues?
François Lemoine's colleagues are Julian Assan, Robyn Tyler, Saurabh Gupta, Pj Antonio, Feba Thomas, Eunice Ng, Lindsley Gaskill.
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François Lemoine
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François Lemoine
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