Francois Smith Email & Phone Number

Limpopo

• Responsible for overall operations of the company, especially client experience, technical, multi outlet food and beverage management, financial management, operations management, health and safety compliance, human.
• Fiscal management, responsibility and accountability
• Managing preparation of team and performance objectives, standards, metrics, evaluation and feedback
• Mentoring, coaching and guiding management team
• Training and development plan management
• Coordinating staff rosters, schedules and assignments

Qatar, Doha

• Project and Operations management, conceptualization, fit out and launch of the Flagship 7 Star Flik Cinema. Accountable and responsible for all aspects of the construction site, full operational readiness. Staff.
• Ground up implementation of Business operations to achieve organizational and business goals
• Extremely high levels of IT, CRM, Business to Business relations and operational management
• Project management to the total value of: 11Million USD.
• Total Supplier management (Sourcing, Logistics, Imports, Vetting/Negotiations and Control)
• Extensive HACCP, QSHE, Risk assessment and management

Rosebank, Johannesburg, Gauteng, South Africa

Responsible for all overall operations of the company including client experience, Food, and beverage production and cost, financial management, accounting, health, and safety compliance, and managed human capital retention and development. Staff compliment of 20.

Parktown, Johannesburg, Guateng, South Africa

Managing Food and beverage department daily operations, costs and margins of the hotel within budget and to the highest brand standards by ensuring the required food and beverage procedures, operational and administrative systems and controls are in place to consistently provide an excellent level of internal and external customer service. Staff compliment.

Sandton, Gauteng, South Africa

Managing the day to day Food and Beverage operations of the hotel while continually exceeding guest expectations. Staff compliment of 20.

Nelspruit Area, South Africa

Chiefly responsible for driving the Food and beverage and operational goals of the Hotel, in terms of the food & beverage and operations department, by planning, leading, organizing and control. Staff compliment of 25.

Nelspruit Area, South Africa

Assisting the Food and Beverage manager with driving the Food and beverage and operational goals of the Hotel, in terms of the food & beverage and operations department, by planning, leading, organizing and control. Staff compliment of 25.

Nelspruit Area, South Africa

Management of the front office department’s monthly performance for review by the General Manager, Regional Manager, and Managing Director.Management of international brand standards.Management of international brand service standards.Management of QA, QSHE, and QC.Management of administration and reporting.Management of Systems, Operations, and.

Certificate In Hospitality Management, Hospitality Administration/Management, Graduated

Hospitality Management 3 Food & Beverage 3 Hospitality Operations 3 Hospitality Law 3 Hospitality Financial Management 3

National Diploma In Hospitality Management, Hospitality Administration/Management, Graduated

Hospitality Management 3 Food & Beverage 3 Hospitality Operations 3 Hospitality Law 3 Hospitality Financial Management 3