Change leader in operational performance improvement with 15+ years of experience in the deployment of managerial practices to enhance profitability, business growth, customer experience and employee engagement. Passionate by operational excellence and by the development of individuals, I deployed multiple improvement programs and coached all leadership levels to help organizations and their teams get better, faster and smarter. Dynamic, bilingual communicator (English and French) recognized for demonstrating strong influence skills, collaborating beyond structures and mobilizing stakeholders from all levels, specialties and countries. Experienced in various means commonly used for achieving business impacts - Daily management system (DMS), Lean Six-Sigma, Coaching and improvement Kata, 4DX, NPS, Process Engineering, Activity Based Management.