Francois Bertoliatti Email & Phone Number

Sydney, Australia

Responsible for driving the development, implementation, management and performance of the health insurance Customer Value Proposition for international visitors and expatriates.This includes working with other business areas to deliver the most compelling product and service offering in the market and end-to-end customer experience to meet business objectives.This role includes responsibility for the development and performance of the products and services offered to Bupa… Show more Responsible for driving the development, implementation, management and performance of the health insurance Customer Value Proposition for international visitors and expatriates.This includes working with other business areas to deliver the most compelling product and service offering in the market and end-to-end customer experience to meet business objectives.This role includes responsibility for the development and performance of the products and services offered to Bupa Australia Overseas Visitors (Corporate and Retail) and Overseas Students. Show less

Sydney, Australia

Responsible for the development and management of the International Product portfolio for Bupa Australia. The portfolio covers health insurance products for overseas visitors and overseas students coming to Australia temporarely on a working, non-working or student visa.

Interrogate, analyse, design and develop a new customer value proposition across all business offerings (product and service solutions);Take a leadership role in the development and implementation of improved customer experience strategies for each of the brands;Provide relevant support with the integration and transformation of all existing health insurance products, in particular with the development of new products and related services;Recruit, manage, train and… Show more Interrogate, analyse, design and develop a new customer value proposition across all business offerings (product and service solutions);Take a leadership role in the development and implementation of improved customer experience strategies for each of the brands;Provide relevant support with the integration and transformation of all existing health insurance products, in particular with the development of new products and related services;Recruit, manage, train and assess three team members.Products: Strategy development and new products and solutions, principally in the area of health insurance. Show less

Sydney, Australia

Drive the design and development of appropriate product, service solutions and packages for each of the customer segments;Lead multi-disciplinary and cross-functional project teams to deliver agreed projects related to new or existing products and solutions;Recruit, manage, train and assess two team members.Products: New products and solutions, where relevant in the area of or combining health insurance, life insurance, travel insurance, superannuation, annuities… Show more Drive the design and development of appropriate product, service solutions and packages for each of the customer segments;Lead multi-disciplinary and cross-functional project teams to deliver agreed projects related to new or existing products and solutions;Recruit, manage, train and assess two team members.Products: New products and solutions, where relevant in the area of or combining health insurance, life insurance, travel insurance, superannuation, annuities, pensions and investment elements. Show less

Sydney, Australia

Within the Group Strategy Team, drive the design and development of appropriate integrating product features and cross group products and solutions;Lead multi-disciplinary and cross-functional project teams to deliver agreed projects; Lead the Product Development Alignment Committee process to ensure the effective prioritisation of product development across the MBF Group.Products: New products and solutions, where relevant in the area of or combining health insurance… Show more Within the Group Strategy Team, drive the design and development of appropriate integrating product features and cross group products and solutions;Lead multi-disciplinary and cross-functional project teams to deliver agreed projects; Lead the Product Development Alignment Committee process to ensure the effective prioritisation of product development across the MBF Group.Products: New products and solutions, where relevant in the area of or combining health insurance, life insurance, travel insurance, superannuation, annuities, pensions and investment elements. Show less

Sydney, Australia

Direct product responsibilities for the Retirement Incomes product range;Provide end-to-end product management (development, maintenance and promotion);Manage, train and assess one Assistant Product Manager.Products: Allocated Pension, Fixed Term and Lifetime Annuities

Sydney, Australia

Provide end-to-end product management (development, maintenance and promotion) for the retirement products;Perform the weekly pricing of fixed term annuities;Design, develop and maintain a comprehensive set of competitor analysis for all products.Products: Master Fund - Superannuation, Allocated Pension and Investment Divisions, Fixed Term Annuities

Lausanne Area, Switzerland

Organise and supervise customer service and client administration;Act as Marketing and Product Manager for all retail products;Manage, train and assess the Retail Client Services Team (12 employees).Products: Superannuation pensions, fixed term and lifetime annuities, term and whole-of-life insurance

Lausanne Area, Switzerland

Organise and perform the annual valuation and financial reporting for all products;Conduct regular product profitability analysis and pricing reviews for all products;Manage the reinsurance and co-insurance contracts with other insurers;Act as the Technical Services Manager for all superannuation and retirement products.Products: Accumulation and defined benefit superannuation funds, superannuation pensions, fixed term and lifetime annuities, term and whole-of-life insurance

Certificate Iv, Financial Planning (Superannuation And Retirement)

Master'S Degree, Actuarial Sciences