Francois Duquette Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Montreal, Quebec, Ca

Programming Language: Go

As a technology enthusiast, I'm currently building the following 2 products:1) A data pipeline / ETL SaaS Cloud app. (B2B)Main Technologies Involved:- Typescript / Javascript (frontend UI & its BFF)- Svelte / SvelteKit front-end framework- Spring Boot back-end (Java) / Microservices- Rest APIs- Apache Kafka- PostgreSQL DB- Keycloak (IAM)- Docker- Cloud Hosting2) A social / meetup cross-platform Mobile app. for iOS & Android (B2C)Main Technologies Involved:- Google Flutter / Dart mobile front-end- Node.js / NestJS / Fastify Typescript back-end (main app. logic and DAO layer)- GraphQL API (Apollo)- Isar DB (front-end NoSQL object store)- CockroachDB (cloud relational/sql database for backend app.)- Google Firebase back-end (modules: authentication & cloud storage)- Google Cloud Run (cloud hosting)

San Francisco, Ca, Us

AppDirect is a San Francisco-based B2B subscription commerce platform company offering a cutting-edge SaaS cloud marketplace enabling businesses to sell digital products.As the Director of the Technical Solutions Architects team:- Utilized analytical insights from my custom-built BI dashboards to identify bottlenecks, reducing customer feature requests' wait times by 50% by improving cross-functional processes.- Accelerated and expanded the Technical Solutions Architecture practice to deliver exceptional quality and cost-effective technical solutions to our customers.- Streamlined collaboration between Product, Engineering and Professional Services to ensure optimal and frictionless solution architecture processes for our customers.- Led the team through three successful company reorganizations that impacted directly our team over the last two years, ensuring seamless transitions.- Scaled up the team from 3 to 8 Technical Solutions Architects to meet the customer demand.Customer Industries Covered:- Telco, Manufacturing, Developers (Software Vendors), Financial, Real Estate, Energy, MSPsEcommerce Modules Covered:- Storefront, IAM, Product Catalog, Shopping Cart, Checkout, Pricing, Subscription Management, Invoicing, Payment, Reporting, Notification, Assisted Sales/Reseller and morePlatform's Technical Context:- Multi-Tenants Cloud Commerce Platform- AWS, Docker, Kubernetes- Git / Github, Jenkins CI/CD- Cloud Architecture (building highly flexible, scalable and resilient cloud solutions hosted in AWS)- Microservices Architecture (& Domain-driven design)- Monolith to Microservices Migrations- Event-driven Architecture- Payment Gateway Integrations- SSO (single sign-on) Integrations and customizations- Java, Spring Boot, REST API, GraphQL, RabbitMQ, Apache Kafka, MySQL, MongoDB, OAuth2 and more

San Francisco, Ca, Us

As the Senior Manager of the Technical Solutions Architects team:- Enabled, Coached, Trained, Motivated, Supported, Expanded and Evaluated the team.As a Principal Technical Solutions Architect:- Designed a new cutting-edge notification system in the platform's core, built to accommodate our growing event-driven microservices architecture and meet the increasing demand from our customers (was US-patented).- Acted as a technical architect expert in deep workshops worldwide, leveraging customer exposure and platform knowledge to influence our company's core product engineering roadmaps.- Built strong relationships with customers and helped them understand AppDirect's value proposition.- Designed & documented solutions to customer business requirements, including new connectors to external platforms (ex.: Salesforce / SFDC, ServiceNow, SAP, Zoho, MuleSoft, payment gateways like Cybersource, BlueSnap, Paypal and more).- Produced hundreds of feature request solution estimates and helped writing SOWs.- Supported actively the implementation and testing phases of the designed solutions.Additional Activities:[ Pre-sales ]- Collaborated with the Pre-Sales team to respond to RFIs & RFPs, meet with industry experts, and define innovative solutions.- Influenced sales growth by serving as the technical architect expert and contributing to closing new deals for the company.[ Post-sales ]- Designed High-Level (HLD) and Low-Level (LLD) solutions to address complex business and technical customer requirements.- Advised customers and provided delivery/timeline strategy recommendations to ensure project success.- Presented the HLDs to customers, obtained final SOW alignments, and presented accepted HLD/LLDs to internal software engineering teams.- Facilitated and guided software engineers throughout the solution implementation phase.- Worked with Post-Sales account teams to build comprehensive short, mid and long term business and technical customer strategies.

San Francisco, Ca, Us

- Led and managed the Technical Solutions Architect team, served as Scrum Master, and facilitated team meetings.- Collaborated with prospects and existing customers to identify their needs and created innovative solutions using the platform's evolution.- Developed solutions for integrating customers' back-end systems with the company's platform, in collaboration with the Architects and Core Product teams.- Reviewed and provided feedback on team members' solution designs and implementation.- Worked closely with the Professional Services teams globally to guide solution implementation.

San Francisco, Ca, Us

- Collaborated with prospects and customers to understand their needs and requirements.- Developed innovative solutions by leveraging platform evolution to meet customer needs.- Guided Professional Services teams across the globe on solutions implementation.- Participated in technical design reviews and code reviews to ensure successful implementation of designed solutions.

San Francisco, Ca, Us

- Designed innovative solutions for major accounts based on architecture sessions with customers.- Collaborated with engineering teams to implement solutions, ensuring adherence to business requirements and designs.- Created architecture documentation to enhance Professional Services team's capabilities in estimating custom requests and aligning customers with our product and customization offerings.- Established and led the Solution Architect team as the first member.- Collaborated with customers' solution architects to develop mutually beneficial solutions.- Traveled to Germany for three weeks to collaborate with our most important client in their time zone, designing platform integration solutions together.

San Francisco, Ca, Us

- Designed and implemented critical core product features, including SSO and billing functionalities.- Created a new marketplace feature to support multiple IDP providers within an SSO context.- Designed and implemented an end-to-end hosted checkout marketplace feature, similar to PayPal Hosted Checkout, with enhanced payment pre-authorization capabilities.- Conducted interviews and played a key role in hiring intermediate and senior software developers.- Traveled to Australia as the billing expert to collaborate with a major telco customer during their cloud marketplace onboarding process.

San Francisco, Ca, Us

- Streamlined Office 365 application provisioning and improved the platform’s O365 subscription billing system by implementing important enhancements to the existing connectors.- Developed billing integrations with 3rd party payment gateways for global customers.- Designed and implemented SSO integrations using SAML 2 technology for customers.- Contributed significantly to the core product engineering billing team before joining the professional services team as a key resource for all European customers.

Montreal, Quebec, Ca

Client: McGill UniversityMy tasks were:- Leading development team's scrum planning sessions;- Designing various complex application modules and functionalities;- Monitoring developers' tasks in respect to their plans;- Implementing various development tasks.- Producing application builds and deploying in different environments- Coaching developers and mentoring client by giving technical training sessionsEnvironment: Grails (Groovy on Rails, Java, Spring, Hibernate), ZK framework (ajax-ready UI components, using MVVM pattern on the server-side), Apache CXF (web services), VMware Rabbit MQ (java messaging based on AMQP, Advanced Message Queuing Protocol), Jasig CAS (single sign on), VMware vFabric tc Server (Tomcat application server), Apache web server, Oracle 11G DB, Windows Eclipse development, IBM Jazz Rational Team Concert (source control, task/defect tracking and agile planning with continuous builds), Unix (RedHat Linux), Scrum, Agile

Montreal, Quebec, Ca

Clients: - Rogers Communications Inc.- Bell Canada- National Bank of CanadaAccomplishments:- Promoted early on as the lead of the whole backend platform and engineering team, due to my communication skills on top of my fast learning and great analysis skills.- Improved a very large ETL application’s performance by ~10x, reducing its processing time from ~80h to ~8h (time to ETL millions of banking / financial records).- Led and managed up to 10 software developers from both on-site and remote locations on critical telecommunication projects (such as, designing and building from scratch the web ordering platform for a fiber-to-the-home project).- Integrated successfully by myself Oracle Endeca Search (including indexing a large data set) and IBM Cognos BI tool into an ATG (Oracle) eCommerce platform.Environment: Java, Spring 2.x (core, security, webflow & mvc), JPA, Hibernate, EJB 3, JSF, Richfaces, JSP, Maven, Ant, KSH, MySQL, DB2, Oracle 11G, Oracle Endeca Search, IBM Cognos (BI), Junit, Unix

Montreal, Quebec, Ca

Client: National Bank of CanadaWorked on a massive financial ETL java / spring backend application, where performance was a huge key factor (roughly, 15 reading threads, 15 processing threads and 15 writing threads).Environment:Java, Spring 2.0.x (xml configuration driven), Hibernate, JSF, JSP, transactions management (using Spring TransactionInterceptor), IBM Rational ClearCase/ClearQuest, Ant, KSH, DB2, MySQL, Junit, IBM AIX server (UNIX), Windows (Eclipse development)

Kista, Stockholm, Se

Environment: Java, JSP, JSTL, Struts, XDoclet, Maven, Tomcat, Eclipse, IBM Rational ClearCase, CSS, JavaScript, Sybase DB, c3p0 (connection pooling), XML configurations, JUnit, Sun Solaris

Gb

Environment: Linux (RedHat and SuSe), shell programming (ksh), Perl, TCP/IP, Firewall, Token Ring.

Bachelor'S Degree In Computer Science, Computer Software Engineering

Professional Training, Management Priorities For Effective Leadership

Dcs (Diploma Of College Studies, Pre-University Program), Pure And Applied Sciences