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Identify and select potential candidates in internal database (TeamDesk) and other external sources for middle-management recruiting assignments, mainly in Belgium• Analyse business needs and requirements from clients• Research and select relevant profiles• Define search strategies within internal database and other sources such as Linkedin• Contact and evaluate candidates by phone

Identify and select potential candidates in internal database and other external sources for C-level recruiting assignments, mainly in HR, in Belgium and abroad• Analyse business needs and requirements from clients• Research, identify and select relevant potential candidates • Define search strategies within internal database and other sources such as Linkedin, Trends Top or Infobase• Follow information on the news and personalities from the Belgian business world; share through press reviews and newsletters• Specialised in the HR Practice (collaboration with the Global HR Practice Leader)

Manage the collection, processing and dissemination of information within Business Intelligence department.• Design the information architecture on the intranet information system and coordinate SharePoint developments with IT• Manage the Intranet content: daily press reviews, news, presentations• Set up theme-based monitoring (competition, packaging or bioplastics)• Research, meet and evaluate information providers such as ICIS, Thomson Reuters or Bloomberg• Answer one-off questions from colleagues on petrochemical quotations and plastics applications

Manage and implement CRM for the Marketing Department in order to select target groups for events and telemarketing campaigns• Analyse and define prospect profiles to be targeted during SAP BELU marketing events• Manage prospect database in SAP: update contact details, upload of external databases Excel or Access to SAP, de-duplication• Supervise students working on encoding and updates (team up to 6 people)• Development of database management process presentations• Contribute as a marketing key-user to international CRM implementation meetings

Develop and manage document management applications such as member database and web tools for updates.• Small two-people documentation team supervision: one in charge of the library and subscriptions and, other in charge of updates.• Day-to-day management of the member database• Functional analysis development for document management applications by collecting user needs and by translating them for the IT department• Documentation budget follow-up• Administrative people training in the use of document management applications (in French and Dutch)

Participate to web and content management projects in a number of business segments such as healthcare, banking or insurance• Analyse user needs and write specification documents (information design, web design, functional description of applications)• Follow and check application development with IT teams• Participate to client project evolution follow-up meetings (planning, reporting of attention points, progress presentation)• Develop and execute test scenarios: identify, document and report bugs• Write user manuals and train the users (in French and English)• Participate in writing of calls for tender and client proposals• Develop service offering (Usability Design, Content Management, Knowledge Management)

Manage documentation, information and knowledge for the Management Consulting department and conduct on-demand research for consultants.• Participate in the development of the Global Knowledge Management Programme• Develop knowledge databases and document management applications in Lotus Notes for Belgium• Answer consultants’ questions and information requests. Develop information files (client presentations, references, ERP, data warehouse, Supply Chain, Customer Relationship Management, HR) by using both internal and external databases (such as Gartner Group or Patricia Seybold)• Present Knowledge Centre activities to different services and train the consultants to web search tools (in French and English)• Manage and organise physical documents in the Knowledge Centre: book acquisition, cataloguing, lending, and periodicals circulation

Create a thesaurus in the field of air traffic control in order to implement an electronic document management system• Define the hierarchical organisation of keywords on subjects such as radars, security, safety and traffic control• Write keywords definitions