Françoise Protee Email & Phone Number

Paris, Fr

Bois-Colombes, Île-De-France, France

Role: Contribute to establishing compliance programs, performing audit activities, managing risks, implementing controls to address risks, as well as defining and monitoring corrective and preventive actions and other improvement projects resulting from these activities.Responsibilities:Gathering and checking of evidence requested by auditors; perform audit activities if applicableEnsure that resulting observations and CAPAs are assigned and implemented within dedicated timeframesImplement risk treatment actions; Contribute to the maintenance of the risk management methodology and associated tools.Implement enhancements to information systems leading to better level of control with: control and monitoring activities; review of control framework, management of deviations; implementation of control improvement actions.Monitor action plans progress and project improvements.

Paris Area, France

Role: Contribute to establishing compliance programs, performing audit activities, managing risks, implementing controls to address risks, as well as defining and monitoring corrective and preventive actions and other improvement projects resulting from these activities.Responsibilities:Gathering and checking of evidence requested by auditors; perform audit activities if applicableEnsure that resulting observations and CAPAs are assigned and implemented within dedicated timeframesImplement risk treatment actions; Contribute to the maintenance of the risk management methodology and associated tools.Implement enhancements to information systems leading to better level of control with: control and monitoring activities; review of control framework, management of deviations; implementation of control improvement actions.Monitor action plans progress and project improvements.

Paris Area, France

Responsibilities:• Participated in Certification Program design for partners and internal project teams to provide an official recognition as business/functional/technical experts to implement and integrate ENABLON technology• Implemented KM strategy across the entire organization: promoting best practices and capitalizing on documentation templates, etc.• Designed and delivered trainings for internal, customer or business partners (face-to-face, remote and e-learning)• Supported deployment of KM web tools: Enablon Academy and Sustainability network• Measured client satisfaction along with feedback on Enablon solutions to address enhancement request on products and to ensure reliability for testing phases.Our clients include:Novartis, Bayer, Valeo, Bosch, Millicom, Tyco, PepsiCo, Imperial Holdings, Xstrata, Total, Anglo American, BNP, Natixis, Renault, Macif, etc.

Luxembourg

• Ensured quality of periodic reporting and tracking of project KPI’s• Provided support to all team members and promoted KM best practices• Participated in documentation enhancement re: project quality concerns (e.g. using wiki technology) and liasoned with key managerial staff re: Knowledge Management processes • Provided project metrics to verify resource assignment (SAP CATS) to comply with budget allowance• Analyzed customer requirements and provided project estimates, monitor milestones and budget to accommodate change requests (MS Project)• Coordinated action plan deployment and task prioritization, including any change requests

• Initiated the ISO 9001 certification project team (achieved ISO9001 certification)• Defined Quality Management System implementation and its main processes• Enhanced the application content to address business needs and operational management system enhancements and upgrades• Established process design, best practices and recommendations for good Quality Management System usage• Participated in Quality reviews and produced weekly reports• Managed internal audits of other certified departments for upcoming subscription renewals• Designed questionnaires for customer satisfaction surveys• Created audit documentation: audit guidelines, planning, audit reports, gap analysis, etc.• Trained the Customer and Settlement Operation department on back office operations for ISO 9001• Produced the welcome handbook and support presentation describing the CA CIB Quality Management System for new hires and temporary workers

Bussy Saint Georges

Oct 06 to Sept 07 Internal Auditor and Logistic CoordinatorResponsibilities:• Audited quality and security of SAP processes for end users and forklift drivers • Created audit documentation: audit guidelines, planning, audit reports, gap analysis, etc.• Provided pick tasks re: cut-off times, workforce and business priorities• Created training materials and courses for new hires and continuing education for existing employeesJan 04 to Sept 06 Logistic Coordinator and SAP R/3 Super UserResponsibilities:• Participated in the warehouse re-slotting along with its growth and the creation of new work zones• Provided project logistics for the Worldwide IT SAP R/3 deployment: from the requirements phase (SLA) until its implementation, re: LO, LE, MM• Launched and managed daily shifts (approx. 15 people)• Designed business models and developed strategy concepts to prepare SAP implementation • Managed system and production issues in real time to respond to business requirements• Designed and coordinated training program: trainers, planning set-up, classroom logistics, training presentation, achievement tests, document translations, etc.