Francois N. Email & Phone Number

Upbeat and outgoing manager with management experiences thru out my banking journey. I have provided help and support related to coaching and mentoring in the financial services industry in retail banking. I have a passion for managing/coaching a team to go above and beyond in their career while executing what is right thru the company's policy. Throughout my journey, I have served as Asst. Manager that has follow the company standards and mentored several employees to be successful in their journey. I am committed to motivate and mentoring staff, managing a branch and while helping bankers to identifying new business opportunities and revenue streams for the branch. Feedback from staff consistently understands my leadership of recommended solutions get results while maintaining the company policy. Naturally, I provide leadership in coaching and assisting peers and teammates through role playing and “huddles” to resolve customer issues and escalated situations but also in corrective action. Time management is key in the branch success which is why I manage and coordinate the schedule at least months ahead to assure the branch has correct coverage to manage the day.Specialties: Risk Management | Asset/Liability Management | Customer Service | Account Management | Sales Objectives | Human Resource Management | Business Management | Entrepreneurial Development | Performance Evaluations | People Management Skills | Strong Negotiation Skills | Strong Business Acumen | Communication | Leadership | Computer Fluency | Networking | Analytical Skills | Decision Making | 3yrs+ Management Experience

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  Branch Manager

  First Guaranty Bank

  Jan 2024 - Present

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  Dallas College

  Computer Science