François Pijoan Email & Phone Number

Castelló D'Empúries, Catalogne, Espagne

Customer service and supervision of the team responsible for the support of High Tech Mobile portfolio customers, users of myPOS services. Tasks performed:- Customer service and sales for the Spanish and French departments.- Telephone, mail and face-to-face support.- Active follow-up of reseller and online sales.- Management of technical incidents.- Direct intermediation with myPOS.- Management of the customer service support team.- Continuous training of the customer support team.- Organization of tasks.- Setting up new improvement objectives for the department and the company.- Continuous follow-up of the different files (in progress, closed, in dispute, etc...).

Castelló D'Empúries, Catalonia, Spain

Customer service and helpdesk support to High Tech Mobile portfolio customers, users of myPOS services. Tasks performed:- Customer service and sales for the Spanish and French departments.- Telephone, mail and face-to-face support.- Active follow-up of reseller and online sales.- Management of technical incidents.- Direct intermediation with myPOS.

Rosas, Catalonia, Spain

Implementation of a new brand, the real estate agency IMMOCENTER ROSAS changes to IMMO365 ! Thanks to this change, we have had the opportunity to make computer and marketing updates.One of the most advanced real estate agencies on the Costa Brava in SEO and sales method.Duties performed in this position:- Assist in the development and implementation of plans and objectives for sales.- Collaborate with the director to coordinate and oversee daily operations.- Ensure compliance with internal policies and regulations.- Monitor achievement of objectives.- Assume responsibilities related to personnel area (hiring, training, evaluation, etc.).- Assist in the collaboration with other real estate agencies in the sector.- Maintain event schedule and represent the company when necessary.- Prepare reports and present them to the director or other executives.- Follow up on publications and sales in progress on a daily basis.- Perform duties as assigned by the director.- Accompany clients in external procedures (notaries, banks, insurance, etc...).

Roses, Catalonia, Spain

Incorporation as a real estate agent in a real estate agency established in the real estate sector of the Costa Brava since 1975, with a large portfolio of clients and properties for sale and for rent.Tasks performed :- Advising clients.- Prospecting and acquisition of properties for sale or rent.- Valuation and negotiation.- Market analysis.- Management and realization of visits in the assigned area.- Negotiation of offers and closing of operations.

Roses, Catalonia, Spain

Customer service and staff supervision, collaboration with managers and general store management.Functions performed:- Planning and organization.- Assignment of tasks to staff.- Surveillance and supervision.- Interpretation of customer preferences.- HR activities.- Collaboration with management.