Fran Cooper, Mba, Shrm-Cp Email & Phone Number

Mckinney, Texas, United States

Mckinney, Texas, United States

• Promoted to drive the Organizational Capability and Alignment program of four HR core initiatives supporting corporate transformative growth strategy; forge accountability and integration on cross-functional team of 20.• Manage projects by utilizing Agile and Waterfall to organize and track project health (scope, schedule, cost, risk, resources, change readiness), identify milestones, escalate issues, and ensure on-time, in-scope delivery.• Collaborate with Project Lead, HR Officer Team, Directors, and Senior Managers to continually align projects with strategic direction; employ Lean value trees to define scope, Kanban boards to track work, and outcome-based roadmaps for key stakeholders.• Oversee project governance by scheduling and directing team and project workflow meetings to facilitate systems thinking and drive accountability.• Create transparency and positive employee rebadging experience through journey mapping and standardized HR process to support future mergers and acquisitions.• Present program status to executive sponsors to strengthen business partnerships and strategic consulting; facilitate growth of relationships by maintaining active communication and answering subsequent questions.Select Achievements• Guided Esurance consolidation and 2.3K employee integration over 10 months by utilizing Waterfall to develop integration plan of four workstreams: Organizational Design, Total Rewards, Change Management & Communications, and Employee Lifecycle Integration & HR Operations.o Collaborated with team of 20+, Project Lead, VPs and Directors on mapping/implementing milestones.• Selected to lead National General Insurance integration, consolidating 9K employees into Allstate HR systems, programs, and processes.

Irving, Texas, United States

• Promoted to manage HR Change the Business Initiatives portfolio and support national cross-functional projects with policy and legal implications through strategic program management.• Facilitated Measurement Review meetings and regular reporting to drive milestone accountability and publish Quarterly Measurement Package.• Created formal presentations to senior leadership to report portfolio performance; reviewed and addressed questions to ensure transparency of project status.• Coordinated with subject matter experts and incorporated end-user feedback to create Enterprise Resource Strategy Program Deliverables including Talent Center Leadership Model, Operations Guide, Current State Analysis, and Talent Center Profiles.Select Achievements• Managed HR Operations Scanner Surveys project to collect HR function definitions and activities from COE leaders and communicate survey findings to employees; received 100% survey response.• Selected to lead Female Visibility Strategy and support talent development, including Female Sponsorship Program and Stretch Assignments, through completion of an ATSV Business HR Talent Share.

Irving, Texas, United States

• Developed 2018 HR Measurement Package by selecting and setting key performance indicators, redesigning dashboards, and creating update process and submission site.• Directed team trainings to facilitate thought leadership and support staff development.Select Achievements• Managed Capacity Management project by utilizing Waterfall and Agile methodologies to create resource management tool and process improvements that established roll-up reporting.o Oversaw pilot project to deploy SharePoint and Excel-based tool for 30 staff; process, tool, and reporting implemented teamwide to manage resources for 18 months.o Recommended scalability adjustments to leadership.

Dallas, Texas, United States

• Managed in-person, one-on-one cultural training programs, including intake, prioritization, resource planning, and assignment; oversaw design, development, and production of senior level expat and corporate group training programs.• Supervised Case Managers in coordination, facilitator selection, and stakeholder management; resolved scheduling and coordinating issues.• Researched and developed learning materials through needs assessments and development calls; led projects to improve material design and implement blended learning techniques.Select Achievement• Increased revenue $260K+ by coordinating 80+ programs.

Dallas, Texas, United States

• Presented cultural training programs, administered needs assessments, and customized training agendas relevant to clients’ diverse backgrounds and experiences from multiple industries.• Coordinated logistics for training days including assignee/trainer availability and travel accommodations.• Developed and documented country-specific content as needed and customized training materials for individual programs.Select Achievement• Generated $176K+ in revenue by coordinating 53 programs.

Meßstetten, Germany

• Directed the daily operations of the business; oversaw inventory, procurement, event management, and vendor management. • Partnered in all strategic decisions for the company regarding advertising, sponsorships, participation in community events, and hosting of live music events. • Hired, trained, managed, and mentored a staff of 15 employees.• Executed trainings covering serving standards and procedures, point-of-sale system use, and food preparation.

Houston, Tx

• Trained new hires on store procedures, reporting, sales techniques, objectives, and best practices.• Interfaced with managers daily and kept them updated on store and product performance.• Completed 700+ store visits, resulting in more than 11,500 total cases of food products sold and 84 incremental displays.

Mossville, Il

• Analyzed engine failure and repair data, aiding senior staff in a Six Sigma project addressing critical engine issues.• Updated department website and created presentations for world-broadcasted internal TV network.

Masters, Business Administration (Mba)

Masters, Global Management

Activities and Societies: RBE Sub Saharan Africa: Johannesburg, RBE South America: Santiago, President's Circle Award

Bachelor Of Arts, Business Management & Administration

Activities and Societies: Women in Business - President, Phi Chi Theta, Student Business Leadership Council, Global Scholars Program