Fran Costa-Hampton Email & Phone Number

West Palm Beach, Fl

Extensive research and organization utilizing various databases and resources to locate assets for seizure and subsequent forfeiture as a result of fraudulent activitiesCommunications with US Attorney’s Office, US Marshal’s Service, State officials, and joint task forces to coordinate and collect asset forfeiture informationAssist FBI special agents and paralegal in investigative projects and analysis to prepare for seizure Attend meetings with officials on Mortgage Fraud Task Force team to discuss new schemes and status updates on present casesMonitor case through PACER for prosecutorial status and update for Legal Forfeiture UnitObtain data to notify victims of fraud for opportunity to file petitions or claims for loss suffered

Interviewed clients to evaluate cases, audit payments and determine compliance with child support enforcement processes Resolved issues concerning Income Deduction Orders, Drivers License suspensions and non-payment of child supportCommunicated with clients in a professional and tactful mannerResearched records to obtain employment information, last known address, assets and any other information to enable enforcement of child supportAbility to listen effectively and apply the appropriate resolution toolsSuccessfully worked with teams to achieve monthly revenue goalsKnowledge of Florida statutes and procedures applicable to Child Support

Royal Palm Beach, Fl

Managed daily operations for 2 branch offices generating annual revenue with profitability Led diverse, cross-functional teams in the fulfillment of corporate productivity, quality and bottom-line objectivesDeveloped and maintained relationships with builders, developers and customers (realtors, lenders, mortgage brokers) to increase business and provide a positive experience Researched, evaluated and negotiated fee structures to establish incentives Implemented cross-training to retain and motivate team environment resulting in a quality workforce and excellent customer serviceCreated, maintained and reviewed daily reports with marketing teamProcessed title orders from inception for residential and commercial closingsReviewed and cleared title requirements with accuracyEstablished relationships with underwriters, customers, realtors and lenders Prepared Settlement Statement and legal documents to effectuate closingArranged for delivery of mortgage closing package and reviewed details for accuracy prior to closingCommunicated with all parties to introduce my identity as point of contactConducted closing, updated file, and arranged for disbursement of funds

Central Islip, New York

Prepared legal billing, processed accounts to refer for collection, communicated and negotiated with clients towards resolving overdue accountsPrepared legal pleadings, documents and correspondence in general law practicePrepared and reviewed Contracts, communicated with buyer/seller, realtors and attorneys, cleared title report objections Coordinated attorneys’ calendars for court appearances, depositions, conferences and travelConducted legal research and implemented legal procedures to file pleadings with appropriate courtObtained and organized intake information from clients for attorneys’ review