Fredrik Andersen Email & Phone Number

Fredrik Andersen is a Operations Manager hos ACRELEC at ACRELEC. He possess expertise in saas, salesforce.com, e commerce, cloud computing, enterprise software and 12 more skills. Colleagues describe him as "With Fredrik working in Support and me in Quality Assurance there has been ample reason for conflict during the six years we worked together. However, conflict never occurred, and I attribute that fact primarily to Fredrik's skillset and personality. First of all, Fredrik has a very good understanding of customer needs, but at the same time he also understands that code changes take time and typically need to be prioritized in a separate department. In line with that thinking, Fredrik was always willing to consider possible workarounds that could carry the customer forward without having to wait for code changes to be deployed. Secondly, Fredrik knows the products he is supporting very well, and that alone was able to filter out a number of unneeded or duplicate questions to QA. In other words: When Fredrik finally forwarded an issue, there would probably be some kind of work to do on the QA side. Finally, Fredrik would often discuss complex cases face-to-face in order to shorten the support time when identifying the nature of the case and figuring out if additional information might be required from the customer. On a personal level, Fredrik is happy and easy-going, and he is able to keep his calm even when working on urgent issues. I thoroughly believe that Fredrik will be an asset to any Support department, and I would be happy to work with him again." and "I mit arbejde som Online Manager hos føtex har jeg haft en god dialog med Fredrik. Uanset opgave eller deadline har Fredrik altid ydet sit allerbedste for at hjælpe os - kunden - til at nå vores deadline og løse vores udfordringer. Jeg giver Fredrik de varmeste anbefalinger med på vejen."

Listed skills include Saas, Salesforce.Com, E Commerce, Cloud Computing, and 13 others.