Franglin Michael Email & Phone Number

Dubai, United Arab Emirates

Meet customer’s expectations and handle their exceptions or queries using a methodical approach by utilizing the available resources and provide the customer with most suited proposals and solutions.

Sharjah, United Arab Emirates

Al Qusais, Dubai

Responsible for the Development, Implementation, Performance and follow up of all sales activities.Lead the planned promotion of the company and services associated to Large Format Printing Machines (Bluefire, Alphajet, HP,Epson) . Prospecting Clients with High potential and converting them to our Products and Services Buyers. Providing information and services as a consultant. Helping customers to take decisions on the media , Inks and Machines.Achieving agreed targeted Sales.Maintain and develop existing customers and to obtain new business from Corporate Accounts

Nagercoil Area, India

A passionate media monitoring and research specialist with 2.6 years of experience in both traditional and social media. Expertise includes excellent research skills on all media platforms and ability to create reports which clients utilize to steer their PR and media strategy.Associate Research AnalystThomson ReutersJune 2011 – December 2013 (2 year 6 months)• Contribute strategic ideas for using social and traditional media to engage customers and track elements like traffic, tweets etc. • Generated concise written synopses for top Public Relations agencies and for Forbes listed global brand companies on a monthly and quarterly basis• Provided qualitative analytics like sentiment and consumer tonality, impressions, prominence, publicity value and quantitative analysis such as share of voice/volume and reach• Generated high profile customer reports by designing, crafting and creating templates for equally exterior and internal reporting• Responsible for proof reading and quality auditing all media analysis reports