Frank Alonso Email & Phone Number

PSAC II - Bronx, NY

• ECTP Project Consultant working for DDC/DOITT/DCAS PSAC2 Project in Bronx, New YorkPublic Safety Answering Center II (PSAC II) is the second Emergency communications 911 call intake and dispatch center for the City of.
• Assisted various resources such as project coordinators, subcontractors, project teams and resources in support of the completion of essential system implementation for agency readiness activities
• Worked with businesses, contractors, technical staff and vendors to develop an implementation plan
• Provide ongoing resource and capacity planning to meet operational requirements
• Develop design renderings from AutoCAD drawings of floor plans to create, maintain, and update logistical planning documents detailing the office/desk/furniture/power/data requirements
• Provided engineering drawings with technical specifications/custom configurations to meet E-911 needs

New York City Department Of Buildings

• Project Manager/Business Analysis assigned to the New York City Department of Buildings (DOB)
• Hands-on managing project portfolio
• Identified opportunities, managing risks and issues to make recommendations to executive management
• Developed and prioritized solutions to execute the maximum amount of scope at the highest quality on aggressive deadlines
• Successfully worked as both a part of formal project team and independently with limited-to-no formal project team resources to execute project management and business analysis tasks
• Point person for items such as project status, meetings, and reporting requirements

New York City Police Department

Worked with senior management staff and government officials on the Emergency Communications Transformation Project; a New York City initiative post 9/11 which combined the emergency services of NYPD/911, FDNY and Emergency Medical Services. Project was comprehensive and extensive, involving many critical tasks, multiple tracks and other project managers.

Responsible for managing all aspects of major software deployments, rollouts, and relocations inculding the planning, documentation, reporting, UAT coordination and implementing Process Excellence (PE) initiatives and other project initiatives within the Workstation Management Ecosystem.Notable AccomplishmentsUtilized proven project management methodlogies.

At the City of New York - Administration of Children's Services(ACS), working on a team of management consultants serving as business/systems analyst responsible for analyzing agency's business systems and child program offerings for improvements. Notable Accomplishments:Developed Enterprise Wide GAP analysis Report which identified data and process.

Developed Network Assessment across multiple systems, local area and wide area networks, conduct a network assessment and make recommendations for the deployment of infrastructure throughout the agency.Notable AccomplishentsConducted a complete analysis of DDC's network hardware infrastructure, establishing a network performance baseline, determining.

Provided project management and desktop support updating system user information and application usage, as well as Implementation committees including core, training, pilot and transition teams as appropriate

Projects Responsible for the network administration team, overall data integrity and WAN/LAN. Support 30,000 end users, 75 Precincts, 115 sites including headquarters in a 24 x 7 environment. Accomplishments include successful implementation of enterprise-wide network hardware and workstation rollouts to a large user community. In depth knowledge of.

Bachelor Of Science, Organizational Leadership (Expected 2022)

Education record