Frank Caeg Email & Phone Number

Laguna Niguel, California, United States

• Field based system engineer responsible for managing all service needs of bioMerieux customers within assigned territory.
• Performs on-site installation, repair, maintenance of complex medical diagnostic analyzers.
• Trains, mentors, and assists in the development of junior Field Engineers.
• Operate within a team environment providing assistance regionally and or nationally on an as-needed basis.
• Build a strong, positive rapport with local customer base, becoming a trusted advisor while promoting the value and benefits of service agreements, potential sales opportunities, and other company services
• Provides leadership within the region and fills in for the Regional Service Manager when appropriate.

Cypress, California, United States

• Test, troubleshoot, repair, and calibrate several diagnostic test equipment such as oscilloscopes, power supplies, wow & flutter meters, multimeters, frequency counters, professional audio and video generators.
• Field work:
• Customer on-site calibrations.
• Perform customer equipment upgrades and modifications, locally and out of state.
• Provide technical support and customer service via phone, fax, or in person.
• Refurbish demonstration and used equipment, as well as perform modifications to new equipment.

Santa Fe Springs, California, United States

• Inspect, calibrate, test, and repair different types of hand-held and on-line Barcode Verifiers and thermal printers. Barcode Verifiers utilizes different aperture sizes and wavelengths (red and IR) to support all the.
• Troubleshoot to the component and sub-assembly levels.
• Coordinate and assist the assembly line with production problems caused by manufacturing errors.
• Assist engineers with various projects.
• Other duties include providing customer assistance and/or technical support via telephone.

Anaheim, California, United States

• Inspect, align, calibrate, test, troubleshoot and repair electro-mechanical robotics storage and retrieval systems (aka. automated tape libraries) used to store data using DLT cartridges for automatic data processing.

• Completed rigorous basic training and comprehensive technical training.
• Fulfilled responsibilities similar to those above, but on F-11 aircraft with a different configuration of systems. Motivated and supervised 10-12 male and female technicians and helped train the same.
• Awarded Air Force Achievement Medal for Outstanding Duty Performance.
• Three-time recipient of “Airman of the Month” Award.
• Perform duties such as those described above, working in back shop. Motivated and supervised three male and female technicians. Trained four new employees.
• Awarded Good Conduct Medal for completing three years of exemplary on-duty and off-duty behavior.