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Frank Carrillo Email & Phone Number
Information Technology Help Desk Manager
at
Rosendin
1 work email found
@rosendin.com
2 phones found area 650 and 408
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Help Desk Manager
Location
San Francisco Bay Area, United States
Who is Frank Carrillo? Overview
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Quick answer
Frank Carrillo is listed as Information Technology Help Desk Manager at Rosendin, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at rosendin.com, phone signal with area code 650, 408, and a matched LinkedIn profile for Frank Carrillo.
Frank Carrillo previously worked as Senior Desktop Engineer at Rosendin and Team Lead Desktop Support (Contract Through Insight Global) at Nvidia. Frank Carrillo holds Bachelor Of Science (B.S.), Technical Management Bthm_Us from Devry University.
Company email context
Email format at Rosendin
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{first_initial}{last}@rosendin.com
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Profile bio
About Frank Carrillo
I have been associated with the Computer/Networking Field since 1999 as a freshman in High School. I received my bachelors degree in Technical Management focusing on Networking.Specialties: -Cloud Applications-Servers-Working on Cisco Routers-Desktop Support-Network Troubleshooting-Computer Troubleshooting-Customer Service
Listed skills include Active Directory, Troubleshooting, Technical Support, Servers, and 35 others.
Current workplace
Frank Carrillo's current company
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22 roles · 17 years
Frank Carrillo work experience
A career timeline built from the work history available for this profile.
Information Technology Help Desk Manager
Current
Sep 2023 - Present
Senior Desktop Engineer
Nov 2018 - Nov 2023
Team Lead Desktop Support (Contract Through Insight Global)
Oct 2017 - Nov 2018
Information Systems Engineer
• Primary Support for Okta SSO, Office365 Admin, Lync Server, AD Administration, WebEx, Polycom Video Conference, Open DNS, Box, OSX Server, Cisco Meraki,• Duties included SSO App creation in Okta as well as troubleshooting and resolving issues for all Geo’s• Provisioned Accounts in AD, Office 365, Lync, Okta, WebEx, Box and Polycom• Provisioned Windows and Mac Laptops for users using SCCM, Ghost and OSX Server
Feb 2013 - Sep 2017
Sr. Desktop Support
Infinera Corporation (Contract through Taos) Oct 2010 – Feb 2013Senior Desktop SupportDesktop setting providing Windows 7 Enterprise support for HP and IBM machines for Infinera Employees and Contractors• Resolved Troubleshooting/Break/Fix issues for Infinera’s 1300 Employees and Contractors.• Provided phone support for Remote users and Local users • Provisioned Laptops/Desktops for New users using Symantec Ghost and Bart PE • Logged tickets using a in house Sharepoint Ticketing System• Supported equipment in Clean Rooms/ Lab Environment’s • Provided Executive Support to Company’s Executives
Oct 2010 - Feb 2013
Sr Desktop Support
2010 - 2013
~3 yrs
Sr. It Deskside Technician
BROCADE COMMUNICATIONS (Contract through Taos) April 2010 – Oct 2010Senior Deskside SupportDeskside setting providing Windows XP Professional support for Dell, HP and IBM machines for Brocade Employees and Contractors• Provided Extra Support for Brocade Campus move joining a team of 12 Sr Desktop Support Professionals• Resolved Break/Fix issues in accordance to SLA requirements for Brocade’s 2500 Local Users• Provisioned Laptops/Desktops for New users using Symantec Ghost and Bart PE • Logged tickets using FootPrints Service Desk• Programmed Avaya VOIP Phones and Supported/Maintained Sharp Multi Function Printers
Apr 2010 - Oct 2010
Senior It Support Analyst
IT Support Center setting providing Windows XP Professional support for Dell computers and administered accounts for over 5,000 Applied BioSystems EmployeesProvided account administration on: Active Directory, Lotus Notes, Nortel Networks VPN appliance, SAP, Blackberry Enterprise Server, Remedy, Exchange 2007 adhering to SOX complianceResolved users issues via Troubleshooting / Remote Desktop Application DameWare Logged tickets using Remedy CRM SoftwareLed project to re-configure IT Support Center Website to be more User Friendly and better organized
Nov 2007 - Jul 2009
Tech Stop 43 Administrator
GOOGLE INC June 2007 – Dec 2007Tech Stop 43 Administrator (Contract Milestone Technologies)Provided Windows XP Professional, Mac Os, Linux support for Dell/IBM/Mac computers for Google’s 50,000 + employees all over the world both hands on and over the phone.• Logged tickets using Remedy CRM Software• Performed shell swaps, re-images for Mac and IBM computers• Configured terminal users and groups’ account settings using Putty Software via remote Linux Terminal• Setup IPass accounts for Users using Putty Software via remote Linux Terminal• Configured Wireless Network For Windows and Mac Users; troubleshot VPN issues• Ran Daily Reports for Manager regarding Remedy ticketing system.
Jun 2007 - Nov 2007
Field Engineer
Dhl- It Services
Spire Systems and Compu Systems)Provided Windows XP Professional support for Dell/IBM/HP computersOpened and Troubleshot 5-10 calls a day using HP Open View Service Desk CRM SoftwareTested / Troubleshot Network Connectivity IssuesTroubleshot VPN issues.Imaged computers using Altiris Re-Imaging SoftwareUsed DameWare Remote Desktop Connect SoftwareInstalled HP and Xerox Printers
May 2007 - Aug 2007
Helpdesk Support Analyst
Wilson Sonsini Goodrich
Provided Windows XP Professional support for Dell/IBM computersOpened and troubleshot 20-30 calls a day using Applix CRM SoftwareReceived Calls using Siemens Call ManagerTested / troubleshot Network Connectivity IssuesTroubleshot Secure Id Cards, VPN's; Provided support for Good Software used to sync Cell phones with Windows Exchange servers
Apr 2007 - May 2007
Desktop Support/ Helpdesk
CALIFORNIA TEACHERS ASSOCIATION Jan 2007 – Mar 2007Desktop Support (Contract Robert Half Technology)Provided Windows XP and MS Office Professional support in Team Oriented Environment for CTA Employees • Managed User Information Using Active Directory• Setup and supported wireless networks utilizing 802.11g equipment• Detected, isolated eradicated viruses, adware and spyware using TrendMicro Security Products• Received and troubleshot calls using HEAT CRM Software• Utilized Norton Ghost and deployed computers with standard desktop configuration on Dell computers• Deployed and supported Palm Treo phones, email and synchronizing through Good Software• Troubleshot and repaired hardware and setup and supported Citrix Remote Desktop Software
Jan 2007 - Mar 2007
Desktop Support
Provided Windows XP and MS Office Professional support in Team Oriented Environment for CTA Employees Managed User Information Using Active DirectorySetup and supported wireless networks utilizing 802.11g equipmentDetected, isolated eradicated viruses, adware and spyware using TrendMicro Security ProductsReceived and troubleshot calls using HEAT CRM SoftwareUtilized Norton Ghost and deployed computers with standard desktop configuration on Dell computersDeployed and supported Palm Treo phones, email and synchronizing through Good SoftwareTroubleshot and repaired hardware and setup and supported Citrix Remote Desktop Software
Jan 2007 - Mar 2007
Lead Technician
Comerica Bank/ Seimens Genesis Project
Comerica Bank/ Siemens Genesis Project Lead Technician-3 Month Project to upgrade 8,000 workstationsLead Technician Role:-Designate work area for employees-Troubleshoot issues and problems -Escalate issues as needed-Work with in house Technicians
Oct 2006 - Feb 2007
Tier 2 Desktop Support
Tier 2 Desktop Technicain-Troubleshoot Computer Problems-Used Heat Call Managing Software-Maintain ServersSoftware Used:-Office 2003-Windows XP-PC Anywhere-Microsoft Remote Terminal-Internet
Oct 2006 - Feb 2007
Desktop Support
Provide Windows XP Professional support for Dell/IBM computers and AEON POS registersOpened and troubleshot 15-20 calls a day using HEAT CRM Software Received calls using Cisco Call Manager Software with VOIP PhonesTested / troubleshot Network Connectivity IssuesConfigured database issues using SQLTroubleshot and repaired hardware, including configuration of Noritsu and Dell Printers
Nov 2006 - Jan 2007
Migration Project Lead Technician
Team Lead (four team members) for Comerica Bank Microsoft XP Migration over entire Bay AreaDeployed Windows XP on IBM Workstations using IBM ZenworksConfigured Network Printers
Oct 2006 - Dec 2006
Desktop Support Engineer
Mighty Micro
Provide desktop support for all local users throughout Bay AreaConfigured Cisco Routers, Switches and Pix FirewallsConfigured Network Printers and WorkstationsUtilized Norton Ghost and Drive Image SoftwareInstalled and implemented Norton Antivirus Corporate EditionPerformed server administration functions including maintaining User Profiles and Groups using Active Directory
May 2006 - Oct 2006
Network Consultant
Mighty Micro Inc
Network Consultant:Went to customer sites and preformed network/computer related tasks. Software Used: Windows XPWindows 2000Windows 98Microsoft Server 2000-2003Office Suite(2000-2007)Microsoft PublisherVMwareMicrosoft Remote ManagerUPS World Ship FedEx Ship ManagerHardware:Cisco RoutersCisco SwitchesCisco FirewallsNetGear RoutersLinkSys RoutersDell RoutersDell SwitchesDell PC'sSuperMicro ServersDell Servers
Apr 2006 - Oct 2006
Customer Service
Mighty Micro Inc
RMA Department(Returned Merchandise Authorization)-Took customer calls-Worked with Customer First Software-Used Office Suite on a daily basis-Worked with vendors trying to get RMA's processed on timeShipping Manager:-Used UPS's World Ship -Shipped packages all over the world using UPS-Used FedEx Ship Manager -Shipped packages all over the world using FedEx
Apr 2005 - Apr 2006
Sep 2004 - Nov 2005
3 education records
Frank Carrillo education
Bachelor Of Science (B.S.), Technical Management Bthm_Us
Devry University
Bs, Technical Management
Devry University
Diploma, General Education
Dos Palos High School
FAQ
Frequently asked questions about Frank Carrillo
Quick answers generated from the profile data available on this page.
What company does Frank Carrillo work for?
Frank Carrillo works for Rosendin.
What is Frank Carrillo's role at Rosendin?
Frank Carrillo is listed as Information Technology Help Desk Manager at Rosendin.
What is Frank Carrillo's email address?
AeroLeads has found 1 work email signal at @rosendin.com for Frank Carrillo at Rosendin.
What is Frank Carrillo's phone number?
AeroLeads has found 2 phone signal(s) with area code 650, 408 for Frank Carrillo at Rosendin.
Where is Frank Carrillo based?
Frank Carrillo is based in San Francisco Bay Area, United States while working with Rosendin.
What companies has Frank Carrillo worked for?
Frank Carrillo has worked for Rosendin, Nvidia, 24/7, Inc, Infinera, and Taos.
How can I contact Frank Carrillo?
You can use AeroLeads to view verified contact signals for Frank Carrillo at Rosendin, including work email, phone, and LinkedIn data when available.
What schools did Frank Carrillo attend?
Frank Carrillo holds Bachelor Of Science (B.S.), Technical Management Bthm_Us from Devry University.
What skills is Frank Carrillo known for?
Frank Carrillo is listed with skills including Active Directory, Troubleshooting, Technical Support, Servers, Vpn, Networking, Windows Xp, and Windows 7.
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