One of the fastest-growing K9 companies in the county providing explosives, weapon, and narcotic detection to the country's largest stadiums, venues, festivals, and amusement parks.

Created a new program from Principles Recovery Center's success. An innovative program for teens struggling with mental health. We provide a fun, engaging, and interactive environment for teens.

Mental Health and Substance Abuse Program providing world-class care to individuals struggling from mental health and/or addiction.

Segmented marketing channels to identify ideal sales/customer service flows in order to reduce sales center costs and increase overall margin per call. Oversaw business strategies and sales funnel driving over $70 million in profit per year. Analyzed data sets to identify consumer trends/habits throughout the sales funnel. Executed split/natural tests across the business to identify ideal sales process per consumer segment. Oversaw and evaluated market research to adjust marketing strategy to meet changing market and competition.Handle day to day sales center maintenance and upkeep. Responsibilities included: property management, sales center upkeep/enhancements, maintaining agent experience and culture, management staffing and scheduling. Developed and conducted business trainings on key areas of focus driving call quality, key business metrics, improving sales center conversion and profitability. Improved overall yield 16% on best credit quality bucket through low risk credit strategy. Developed and recommended product positioning, customer experience, and pricing strategy to produce the highest possible margin per call. Product positioning and sales flow improvements increased activation rates 3% adding $5 million in additional annual profit. 