Frank Clair Email & Phone Number
@att.com
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Who is Frank Clair? Overview
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Frank Clair is listed as Customer Success Manager || Escalation Manager || CDL A Driver at ., based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Frank Clair.
Frank Clair previously worked as CDL A Truck Driver at . and Free Agent at Freelance. Frank Clair holds Associate'S Of Applied Science, Network And System Administration from Denver Technical College.
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AeroLeads found 2 current-domain work email signals for Frank Clair. Compare company email patterns before reaching out.
About Frank Clair
My experience includes delivering technology enhancements and new product development, including management and analysis of workflow processes. I have been successful in bringing new IT processes to life for the world’s largest telecommunications provider, leading IT projects from initiation to completion and leading risk management and mitigation efforts.I am passionate about using my IT project management skill set to help determine company goals and strategize plans for new product releases that contribute to the achievement of mission. My strength is in overseeing call center delivery projects and providing escalation support using intuitive outage recovery and assertive communication skills.As a professional with over 18 years of experience, I am versed in IT and data governance, as well as vendor engagement management. During my career, I have managed global support teams with complex problems for a variety of customers across worldwide. The most effective project managers bring an entrepreneurial mindset throughout the process, and that accurately describes my approach.I believe deeply in servant leadership. As such, I possess high emotional intelligence to ensure an understanding of the perspectives of others, providing the support needed to meet goals and build a sense of team community.📝 NOTABLE▶ Fortune 500 corporation IT project management experience▶ Expertise in a wide range of cutting-edge new technologies such as UCCX and UCCE accounts.▶ Onboarded Cloud Contact accounts such as TAO and Five9 Clients to AT&T Day-2 maintenance team for product support.▶ Track record of excellence in risk assessment and mitigation resulting from impacts such as resource or requirement changes, misalignment of assumptions, or changes to project scope.🖥️ TECHNOLOGY SKILLSProject ManagementPredictive, Agile, and Hybrid MethodologiesNetworking Protocols:Sip, ACC Cloud Connect Operating Systems:MS, DOSXX, interface with client software utilities and tools (Cisco, Five9, AT&T Proprietary)Hardware:Dell, HP, Cisco Office Productivity:Word, Excel, Office 365📩 Connect with me over LinkedIn for networking, career opportunities, or information exchange.
Listed skills include Project Management, Cisco Technologies, Telecommunications, Unified Communications, and 16 others.
Frank Clair's current company
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Frank Clair work experience
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Free Agent
Senior-Systems Administrator
Title: Senior Systems AdministratorCompany Name: AT&TLocation: Centennial, COFrom: August 2017To: December 2022Description:I provided leadership in managing incoming Call Center projects for Enhanced Response Solutions Center (ERSC) involving Cloud Contact (ACC, TAO, MS Teams, Five9, and Cisco UCCX/UCCE), from pre-production engagements to post-production.
Sr. Client Service Project Manager
Title: Senior Client Service Project ManagerCompany Name: AT&TLocation: Centennial, COFrom: August 2012To: August 2017Description:In this role, I was accountable for all aspects of project and program management associated with the implementation of assigned external customer-facing engagements. I managed relationships with AT&T’s strategic customers.
Technical Account Manager
Title: Client Services Manager (CSM)Company Name: AT&TLocation: Centennial, COFrom: September 2011To: October 2012Description:I maintained the relationship between assigned AT&T-managed clients and AT&T Enterprise Routing Service Organization. This involved working with technical support team to ensure stability, security, and supportability of clients’.
Client Technical Lead - Government Account Ersc Maintenance Team
Title: Client Technical Lead - Government Account ERSC Maintenance TeamCompany Name: AT&TLocation: Centennial, COFrom: December 2007To: September 2011Description:Duties included supporting 300+ peripherals. I managed trouble tickets and organized conference bridges with supported clients and internal staff. Additionally, I partnered with Cisco.
Frank Clair education
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Denver Technical College
Frequently asked questions about Frank Clair
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What company does Frank Clair work for?
Frank Clair works for ..
What is Frank Clair's role at .?
Frank Clair is listed as Customer Success Manager || Escalation Manager || CDL A Driver at ..
What is Frank Clair's email address?
AeroLeads has found 2 work email signals at @att.com for Frank Clair at ..
Where is Frank Clair based?
Frank Clair is based in Denver Metropolitan Area, United States, United States while working with ..
What companies has Frank Clair worked for?
Frank Clair has worked for ., Freelance, and At&T.
How can I contact Frank Clair?
You can use AeroLeads to view verified contact signals for Frank Clair at ., including work email, phone, and LinkedIn data when available.
What schools did Frank Clair attend?
Frank Clair holds Associate'S Of Applied Science, Network And System Administration from Denver Technical College.
What skills is Frank Clair known for?
Frank Clair is listed with skills including Project Management, Cisco Technologies, Telecommunications, Unified Communications, Managed Services, Data Center, Vendor Management, and Management.
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