Frank Cloud Email & Phone Number

Wenonah, Nj, Us

Philadelphia, Pennsylvania, United States

As the Director of Parking and Retail Services at Drexel University, I am responsible for the daily administrative and facilities operations of Parking Services at both the University City and Queen Lane campuses. Additionally, I oversee the day-to-day operations for Drexel-leased spaces, ensuring the delivery of high-quality service and exceptional customer satisfaction.My role is centered around developing and fostering robust, collaborative relationships with internal and external… Show more As the Director of Parking and Retail Services at Drexel University, I am responsible for the daily administrative and facilities operations of Parking Services at both the University City and Queen Lane campuses. Additionally, I oversee the day-to-day operations for Drexel-leased spaces, ensuring the delivery of high-quality service and exceptional customer satisfaction.My role is centered around developing and fostering robust, collaborative relationships with internal and external partners. I believe in utilizing market research, benchmarking, industry standards, and best practices to evaluate the services provided by my assigned areas. This approach ensures that our services align seamlessly with Drexel University's mission and student success goals, contributing to a thriving and supportive campus environment.I am committed to enhancing the overall experience for our students, faculty, and staff by creating a seamless and efficient parking and retail service system. Show less

Philadelphia, Pennsylvania, United States

Greater Philadelphia Area

 Managed 3 facilities for the largest off-site airport parking company in America. Operated a 24 hour business with 105 associates, 6 assistant managers with 15 shuttle buses. Operate 3 facilities with monthly revenues of 800k and a total of 2500 parking spaces. Provide direction and management for parking revenue operations system-wide.  Manage parking space allocation for System parking facilities.  Manage parking and transportation section supervisors.  Establish… Show more  Managed 3 facilities for the largest off-site airport parking company in America. Operated a 24 hour business with 105 associates, 6 assistant managers with 15 shuttle buses. Operate 3 facilities with monthly revenues of 800k and a total of 2500 parking spaces. Provide direction and management for parking revenue operations system-wide.  Manage parking space allocation for System parking facilities.  Manage parking and transportation section supervisors.  Establish and maintain a work force that is dedicated to the spirit of excellence and corporate vision. Show less

Wawa, Inc. offers dairy products, juices, coffee and tea, brewed coffee, soups, salads, bakery products, hoagies and sandwiches, wraps, and fresh fruits and produce. The company serves schools, colleges and universities, bakeries, hospitals and nursing homes, and restaurants and hotels. It also operates a gasoline store. In addition, the company’s real estate operations include site acquisition, engineering and construction, facility operations, and property management. It operates food stores… Show more Wawa, Inc. offers dairy products, juices, coffee and tea, brewed coffee, soups, salads, bakery products, hoagies and sandwiches, wraps, and fresh fruits and produce. The company serves schools, colleges and universities, bakeries, hospitals and nursing homes, and restaurants and hotels. It also operates a gasoline store. In addition, the company’s real estate operations include site acquisition, engineering and construction, facility operations, and property management. It operates food stores in Delaware, Maryland, New Jersey, Pennsylvania, and Virginia. Wawa, Inc. was formerly known as Millville Manufacturing Company. The company was founded in 1803 and is based in Wawa, Pennsylvania. Show less

Masters Degree, Strategic Leadership, 3.6

Activities and Societies: Business

B.S., Business