Frank Coppa 3Rd Email & Phone Number

-Actively works on all aspects of Implementation of Epic at MSK. -responsible for custom build of Real Time Eligibility, Registration, Financial Assistance- Lead multiple groups across Patient Access along with operations. - Collaborate with ambulatory leaders on change management. - design and develop test scripts and materials for end user involvement. - end to end workflow testing. - develop, support, and maintain required system design and build. - develop and maintain collaborative relationships with all stakeholders.

Greater New York City Area

-Work closely with clinical teams and provide high quality financial services assistance to patients based on their needs and those of the clinicians-Dedicatedly obtain precertification for scheduled services requiring insurance authorization and review and input demographic, financial and insurance information into Center system-Advise patients of potential self-pay responsibility and procedures that go along with this responsibility-Collaborate on various departmental projects and pilots with management and clinicians-Inform patients of their insurance benefits and explain hospital financial policiesIdentify process improvement opportunities in all areas of Patient Financial Services and offer recommendations to management

Middletown, New Jersey

An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.Adept at creating partnerships and working collaboratively with others to meet shared objectives and goals.Actively seeking new ways to grow and be challenged, using both formal and informal developmentFlexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.

Bradenton, Florida

Oversees and/or performs a range of diverse administrative activities for a manager or group of managers in an assigned functional area.Serves as a central point of liaison with other functional areas and external stakeholders in resolving a variety of routine matters.Utilizes knowledge and understanding of operational policies and procedures to create, compose and edit administrative correspondence and documentation.Researches, gathers and compiles data and information; prepares reports and summaries; and replies to inquiries, selecting relevant data from a variety of sources.Monitors, reconciles and assists with fiscal administration for an assigned functional area.Provides and/or oversees support activities , including answering telephones; assisting and resolving problems and inquiries of visitors; reviewing and controlling incoming and outgoing correspondence; and following up on operational commitments.Schedules appointments; maintains calendars; and schedules and coordinates meetings, events, and/or travel arrangements, as required.Establishes, updates and maintains files, inventories and records and implements and maintains data management systems, as required.Maintains currency in modern office management methods and techniques.Performs other duties and responsibilities as assigned.

• Obtains, evaluates, and enters in the Patient Accounts system patient demographic and financial.• Calculates treatment estimates for Managed Care Initiative patients and notifies hospital administrative and clinical staff of patients’ potential financial problems.

155 East 68Th Street, New York City, New York

• Direct and manage day-to-day operations for the parking garage.• Integrate high volume of daily customers into routine schedule of established monthly clients. Ensure automobile intake and retrievals occur in a timely manner.• Compose correspondence to monthly clients renewing contracts• Manage attendance, vacation schedules and overtime requests for a team of four.

300 Corporate Court, Suite B, South Plainfield, New Jersey

• Assisted in the running of SDG-gels, and organic synthesis reactions for PEGylation.• Assisted PhD research scientist in his research for Sickle Cell Anemia.• Coordinated and conducted independent experiments. • Compiled, interpreted and communicated experiment results to the Research and Development branch of the company via verbal presentation and visual handouts.

Rockafeller Labs, New York City, New York

• Internship focused on direct shadow observations of Dr. Mark Klang.• Assisted in the development of an investigational drug for Prostate Cancer• Strategized with senior management in development of various solutions that lead to the production of Drug A52. • Oversaw the drug packaging of A52

Bachelor'S Degree, Chemistry

I majored in chemistry to gain a broader knowledge of sciences.

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management

Studied for my MBA with a concentration in healthcare administration