• Collaborated with cross-functional teams, including developers, designers, and stakeholders, todefine product requirements and write user stories that aligned with business goals and user needs• Managed and prioritized the product backlog using Jira for 6 Agile development teams, ensuring thatrequirements were clearly defined and delivered on time• Conducted extensive research to identify and define new features, becoming a technical expert inmany new product areas• Collaborated closely with other product managers to integrate our hardware seamlessly intoCrestron Home, enhancing overall performance and delivering an integrated smart home experience• Worked closely with global customers to gather feedback and insights, incorporating this informationinto the product roadmap and prioritization process• Acted as the primary point of contact for third-party developers using our Drivers SDK, providingtechnical support, answering questions, and troubleshooting issues• Successfully worked with third-party device manufacturers to integrate devices into Crestron Home,expanding the capabilities of the platform and delivering enhanced value to customers

• Developed new end-to-end features for Crestron's residential smart home platform Crestron Home• Created drivers to integrate new Crestron and third-party devices with Crestron Home such as network video encoders, HDMI switchers, power controllers, etc.• Utilized many different protocols such as TCP, HTTPS, RS232, IR, CEC, and JRPC to control devices• Developed routing algorithms to auto-discover available routes between multiple streaming media devices and select the most efficient route between sources and destinations• Improved Crestron Home performance by implementing multi-threaded programming• Architected interfaces for third-party developers to integrate new devices into Crestron Home• Created API documentation to be used by third-party driver developers• Worked alongside third-party driver developers, assisting them to create drivers and extensions for Crestron Home ensuring that they are seamlessly integrated and secure

• Helped in the development of Crestron’s residential smart home technology Pyng• Debugged and fixed software issues in Pyng that were reported from quality engineering• Improved language translations for Pyng allowing our software to be used worldwide

• Designed and developed performance tests for Crestron Studio using MSTest

• Worked as team leader to design and program from scratch a wireless water sensing module• Member of team to help program a map service for businesses using google maps API• Helped to design and construct early prototypes of a smart desk