Managed a large software development team in Tax Data Services consisting of both onshore and offshore resources responsible for the support/maintenance of legacy applications and the build-out of a strategic next generation tax data processing and reporting platform.• Led the overall implementation of a NextGen distributed-systems platform built on Docker EE that follows a micro-services based architecture. The platform includes integration with APIs and queuing technologies to loosely couple the integration across disparate legacy systems.• Supported critical and time sensitive business processes during tax season in order to ensure client and IRS reporting deliverables were met to avoid monetary penalties for missed SLA and/or reputational impact to Broadridge.• Led multiple initiatives to automate and improve our CI/CD pipeline by integrating different technologies into our build cycle to identify potential issues with code quality and/or security vulnerabilities that could be corrected before deploying to higher environments.• Worked closely with the Product and Operations business teams to develop a three-to-five-year map to that was expected to significantly reduce operating expenses by sunsetting legacy applications, reducing technical debt and increasing self-service capabilities for clients.• Delivered year-over-year process improvements to the business that served to improve their operational excellence.• Collaborated with my business partners to put forth and evaluate strategic opportunities that could generate revenue, reduce costs and/or improve the overall business.• Worked cross-functionality with Service Delivery teams to build out and/or maintain infrastructure components as needed to support business initiatives.

Partner with the Commercial and BI teams to review the application portfolio and landscape to identify both short-term and long-term opportunities for decreasing the operating budget across IT• Rationalized the combined Actavis and Forest portfolio to identify application retirements or initiatives that reduced the OPEX budget by over $300K annually.• Developed an analytical dashboard application that provided Senior Management with insight into the complete application portfolio, including financials, business capabilities and geographical information.• Managed project to catalog application information, interfaces and dependencies that was required to plan for Forest data center migration• Developed current and future state architecture diagrams that were used to drive the application rationalization roadmaps.

Managed all phases of the SDLC to deliver projects within the Marketing and Compliance portfolio on-time and within budget. Oversaw the day-to-day support of existing solutions, and interfaced closely with the business to evaluate opportunities for expanding the analytics portfolio.• Developed and deployed analytical solutions for the global expansion into Canada and Europe which included integration of new data sources, metrics for prescriptions and physician level data and KPIs for monitoring productivity and sales.• Performed detailed reviews of all design documentation, including business process and data flow diagrams, and logical and physical data models.• Established a Center of Excellence (CoE) within the team that focused on developing resources into subject matter experts, providing exceptional customer support and delivering quality solutions.• Enhanced Field Program Analytics application to provide users with additional insight into sales force expenses to monitor activity related to physician spend.• Effectively utilized the budget to deliver on commitments, and staff augment as appropriate to accommodate additional demand from the business.• Led the overall implementation of a reporting and analytics solution to fulfill the companies’ Federal, State and CIA regulatory filings.• Managed the delivery of new analytical solutions for the Compliance team to proactively monitor expenses, physician spend, promotional activities and self-imposed thresholds.• Managed the daily operations of the Sample Compliance department, including ensuring successful completion of data extractions, exceptions processing and supporting audit requests.

Managed a team of technical resources to deliver quality solutions on-time, and that exceed the customer’s expectations. Balanced resource allocation with internal demand to ensure successful completion of key initiatives while maintaining appropriate levels of customer support• Managed the delivery of custom .NET applications for Corporate and Sales HR. • Successfully deployed a Sales Performance Management .NET client application to over 3,000 sales representatives providing online/offline capability to complete performance reviews.• Directed day-to-day operations including running of scheduled jobs and incident management for issues logged via the service desk.• Proposed and implemented multiple business process improvement initiatives that resulted in increased operational efficiencies for HR.• Managed the overall project implementation of the FRXsign application which was used by each representative in the sales force to log physician attendance at company sponsored speaker programs.

Led the design, development and implementation of new custom solutions to meet customer needs while providing maintenance, break-fix and enhancement support for existing applications.• Supported legacy classic ASP applications for Corporate and Sales HR and IT, including developing proposals for upgrading to ASP.NET as new releases were scheduled.• Developed macro based Excel file for displaying project lifecycle phases for senior management to monitor health of projects; thereby allowing them to be proactive and address issues before they were escalated.• Managed all aspects of the SDLC for assigned projects and provided the necessary artifacts of documentation for each phase as necessary based on the complexity of the project.• Developed .NET application for HR to capture and report on specific demographic information to the government for candidates applying for positions within the organization.

Oversaw the development, support and maintenance of all internal systems for a walk-in bill payment company, processing millions of transactions through a network of over 10,000 retail locations nationwide.• Developed DirectNet Plus, a client research tool build in ASP.NET (C#) that allowed for payment research.• Developed functional and design specifications for company initiatives, such as product releases and internal system changes.• Supported compliance with Bank Secrecy Act (BSA), Patriot Act and National Automated Clearing House Association (NACHA) regulations.• Provided 24/7 support for client jobs ensuring that SLAs were met.• Designed and implemented application data models using SQL Server 2000, including programming of stored procedures for accessing data.