Frank D. Email & Phone Number

Vastly accomplished Project/Programme Manager with 20 years customer-facing experience of structured change management for clients in the financial services, banking, insurance, digital media and consumer sectors. An extensive track record of having successfully delivered projects - which completed on time, on budget, and to the requisite quality – stemmed from an insightful knowledge of structured project management methodologies and an incisive management style. Highly motivated individual, who has exceptional organisational and interpersonal skills, and who thrives on intuitively prioritising customers’ changing needs and successfully delivering challenging projects to tight deadlines.Key Knowledge/Experience Areas=========================• Programme Management and Project Management• Team Leadership and Team Building• Stakeholder Management & Customer Relationship Management (CRM)• Strategic Planning and Management Consulting• Problem Solving and Risk Management• I.T. Operations & Applications• Software Development, Implementation and Deployment• Business Intelligence & Business Technology• Professional Services Management and Managed/Shared Service Delivery • Outsourcing, Insourcing and Offshoring• Project Governance, Negotiations and Communications