President
Current
Eckert Solutions Group
Apr 2024 - Present
AeroLeads people directory · profile
Frank Eckert Email & Phone Number
President
at
Eckert Solutions Group
1 work email found
@msn.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Eckert Solutions Group
Role
President
Location
Mckinney, Texas, United States
Who is Frank Eckert? Overview
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Quick answer
Frank Eckert is listed as President at Eckert Solutions Group, based in Mckinney, Texas, United States. AeroLeads shows a work email signal at msn.com and a matched LinkedIn profile for Frank Eckert.
Frank Eckert previously worked as SR Manager Communications Consulting and Retail Training at Gulf States Toyota and Consulting & Training Manager / Retail Training Development Manager at Gulf States Toyota. Frank Eckert holds Bachelor Of Applied Science - Basc, Marketing/Marketing Management, General from Siena Heights University.
Company email context
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*@msn.com
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Profile bio
About Frank Eckert
High energy, dynamic individual that is engaging and results oriented. In-depth knowledge and a proven track record for over 25 years as an OEM FSE, DSPM, regional office staff and Sr Manager of Training, Education and Consulting for the 5 state region of 156 Dealers. Lexus key note speaker 2023 and 2024!Service BDC expert focused on efficiency, state of the art tracking and growth. Strong background in OEM retention metrics, strategy and improvement. With responsibility for focusing on the benchmark metrics, customer retention, the customer experience and revenue growth for the dealer and the region takes balance, education and forward vision. Proven leader in knowing how a metric is calculated, the levers needed to influence the metric, and day to day actions that bring results are the key to helping the dealership be successful. Digital retailing sales and service launch team, bridging the gap between technology and personal engagement. New model regional manager for 10 city road show ride and drive, classroom and hands on demonstration. Leading the launch team to embrace the experience and educate the sales staff over a 6 week schedule. Models included all new BZ4X, Tundra, Sequoia, Grand Highlander, RAV and Tacoma. Leveraging online, and video content to spread the message beyond the roadshow. The automotive landscape changes rapidly and being able to change or adapt direction is critical. Realizing the need, in 2020 I was able to design and build the 1st of its kind video snacks and virtual delivery studio and library that allowed "just in time" training, notification and urgent news to be delivered fast, accurate and engaging. Being able to deliver and leading teams that deliver In dealer and virtual engagement with sales associates, service consultants, technicians, managers, GMs and BDCs. Always on the cutting edge of curriculum development, digital learnings and workshops for improving selling skills, customer engagement, retention, and outreach. The days of 4 hour lectures are gone, learners want engagement, participation and real world nuggets they can implement right away.
Listed skills include Customer Retention, 5S, Automobile, Automotive Aftermarket, and 2 others.
Current workplace
Frank Eckert's current company
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Eckert Solutions Group
8 roles
Frank Eckert work experience
A career timeline built from the work history available for this profile.
Sr Manager Communications Consulting And Retail Training
Nov 2022 - Apr 2024
Consulting & Training Manager / Retail Training Development Manager
Deliver high-impact training (Virtual and in-person) across fixed operations, ensuring well-prepared teams and increased performance rates.Increase retention, sales, and customer satisfaction rates and oversee all regional certification and recognition programs as regional training SME for high priority dealerships. Own full spectrum of learning and.
Nov 2021 - Dec 2022
Rentention And Retail Performance Manager
Toyota
Provide consultative support to improve Fixed Operations performance at high-priority dealerships within Gulf States Toyota. Primary focus areas include customer retention, parts & service retail growth and express maintenance business models.
Aug 2010 - Nov 2021
Team Leader Technical Sme Litigation Prevention
Responsible for working with Local Legal Teams on Customer Lemon Law/Litigation cases as a Technical SME as well as dispute resolution escalation. Responsible for managing a Team of 16 agents, case load and productivity. Working with Local Market Area Teams, OGC and Independent Counsel Case resolution average of best in class 67%.
Sep 2006 - Aug 2010
Contact Zone Manager
Direct responsibility for all Company/Dealer relations regarding owner relations within the Los Angeles FCSD District, including customer complaints, litigation prevention, parts & accessories sales, warranty cost control, Rotunda Tool sales, dealer consulting and sales growth. Received ZM of the year 2005, 2006
Feb 2004 - Sep 2006
Field Service Engineer
Responsible for assisting Dealership Technicians with hard to repair vehicle concerns. Proving just in time product concerns to Plant and Engineering Teams on early model launch. Validating field fixes, TSB drafts, and pre recall repairs. Assigned to the 6.0L attack team to assist with quick resolve of mechanical issues preventing vehicles from operations.
Aug 2002 - Feb 2004
Technition/Shop Forman/Service Manger
Sunset Ford
Responsible for management of 19-bay service repair shop for the following brands: Ford Lincoln and Mercury. Also responsible for all aspects of warranty administration and repair shop diagnostic and technical support fully certified as master technician as well as Ford ASSET Graduate
Jul 1991 - Sep 2000
1 education record
Frank Eckert education
FAQ
Frequently asked questions about Frank Eckert
Quick answers generated from the profile data available on this page.
What company does Frank Eckert work for?
Frank Eckert works for Eckert Solutions Group.
What is Frank Eckert's role at Eckert Solutions Group?
Frank Eckert is listed as President at Eckert Solutions Group.
What is Frank Eckert's email address?
AeroLeads has found 1 work email signal at @msn.com for Frank Eckert at Eckert Solutions Group.
Where is Frank Eckert based?
Frank Eckert is based in Mckinney, Texas, United States while working with Eckert Solutions Group.
What companies has Frank Eckert worked for?
Frank Eckert has worked for Eckert Solutions Group, Gulf States Toyota, Toyota, Ford Motor Company, and Sunset Ford.
How can I contact Frank Eckert?
You can use AeroLeads to view verified contact signals for Frank Eckert at Eckert Solutions Group, including work email, phone, and LinkedIn data when available.
What schools did Frank Eckert attend?
Frank Eckert holds Bachelor Of Applied Science - Basc, Marketing/Marketing Management, General from Siena Heights University.
What skills is Frank Eckert known for?
Frank Eckert is listed with skills including Customer Retention, 5S, Automobile, Automotive Aftermarket, Automotive, and Continuous Improvement.
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