Frank Ernst Email & Phone Number

Breckenridge, Colorado, United States

• Oversee the service and tuning of customer and rental skis/snowboards for Breckenridge Ski Resort, according to established guidelines while maintaining the organization’s reputation of quality ski tuning
• Manage a high-performing team of 9-11 employees through a proactive approach to staff training and development to drive performance improvements.
• Work as a team with 3rd party Wintersteiger employees and recruit, hire, train, coach, and maintain a quality core tuning… Show more
• Work as a team with 3rd party Wintersteiger employees and recruit, hire, train, coach, and maintain a quality core tuning center/delivery staff.
• Coordinate the movement of all rental skis and snowboards to and from stores and tune shop via provided vehicles.
• Serve as a role model to employees, administer company policies and guidelines, and regularly conduct performance appraisals for and coach staff development.

Breckenridge, CO

• Represented the store's leadership team, fulfilling manager-on-duty tasks when scheduled and managing store operations in line with strict company expectations.
• Served as a Vail Resorts Retail leadership team member, impacting the store's success by driving goals, managing team expectations, and ensuring each guest has a world-class experience while in the store.
• Worked to generate sales while demonstrating and maintaining a professional standard of guest service as a role model… Show more
• Worked to generate sales while demonstrating and maintaining a professional standard of guest service as a role model to employees.
• Managed an operations budget in a fiscally responsible manner and inventory control, working to meet or exceed defined inventory goals and objectives.
• Led staffing, recruiting, hiring, coaching, performance management, and training efforts to drive increases in individual and team performance and maintain a quality core staff.

Breckenridge, CO

• Managed a CapEx budget valued at $80,000 to $100,000 a year, regularly delivering return on investment (ROI) analysis to justify CapEx spends and receiving all capital orders.
• Maintained an average annual EBITDA of $232,616 from 2008 through 2013. Notable achievements while in the position included:- Successfully launched 4 new Peak Ski & Bike operations, managing the process from white.
• Maintained an average annual EBITDA of $232,616 from 2008 through 2013. Notable achievements while in the position included:- Successfully launched 4 new Peak Ski & Bike operations, managing the process from white.

Keystone, CO

• Managed the Keystone lodging rental operations, Home Owner Association (HOA) services and Peak Ski & Bike concurrently in a highly effective manner.
• Led Oro Grande Home Owners Association owner, board and annual meetings and created and maintained the budgets for the Oro Grande Homeowners Association. Notable achievements while in the position included.