Frank Gamel Email and Phone Number
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I am a strong, self-motivated, experienced sales & operations manager with over 30 years of management background including sales, operations, retail/general management, business development, business ownership, call center operations, purchasing, customer care, data analytics, operational process improvement, project management, supply chain distribution, eCommerce fulfillment, consultation, human resources, associate development. Development and experience in the technology, online retail, brick & mortar retail, entertainment, logistics, hardware, software, toy, memorabilia, and entertainment distribution markets, inclusive of museum relics, archeology/anthropology, local history/folklore, leadership and tactical/military strategy.Recently, Manager Sales Operations responsible for overseeing a number of key software licensing partner sales and operations in the security and emerging vendor space in the Partners Licensing Group of Ingram Micro. Prior, as the Senior Manager Sales Operations for Commerce and Lifecycle Services, tied to eCommerce, Commerce and Mobility contact centers and order management. Overseeing a large B2B and B2C logistics order support staff with clients in the US, Canada, and globally. The 100+ CLS clients included Google, Amazon, Levis, Apple, Samsung HTV, Hasbro Toys Contact Center, Hasbro Pulse, eBay, HP, Sharper Image, Wal-Mart and many more. As a Sales Manager, I consistently delivered against sales quotas in Software, Hardware and Retail marketplaces for vendors such as Toshiba, Symantec, Trend Micro, Mimecast, Google, Infoblox, Zebra DC/POS, SonicWall, Arctic Wolf Networks, Smart Technology, Novell, Things Remembered, Toys R Us, Blockbuster Video and my own businesses in video electronic sales and pop culture collectibles.I have employed successful metric driven performance management system for sales, customer care, customer experience and support for teams ranging from 8 to 125 associates in various industries including retail and operational support. I have a strong work ethic, a dedicated self-starter with analytical and problem-solving abilities. Strong strategic planning, tactical execution, and organizational development.Successful small business and ecommerce ownerships in pop culture and trending niche since the early 1980s and into the present day. Hobbies include Ghost-Hunting, Battle of Gettysburg History, Collectibles, and metal detecting.
Ashland Pest Control, Inc.
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Accounts Receivable AnalystAshland Pest Control, Inc. Oct 2024 - PresentBuffalo, New York, United StatesFinancial data: Calculating, recording, and processing financial data Invoices: Preparing invoices and billing statements Customer relations: Maintaining customer relationships and handling customer inquiries Collections: Following up with customers on outstanding payments and initiating collection efforts Reporting: Creating reports on customer accounts and accounts receivable operations Accuracy: Ensuring the accuracy of accounting ledgers and charges Payments: Applying payments and reconciling accounts receivable Adjustments: Entering billing adjustments, such as credit memos and discounts Credit risk: Mitigating credit risk Financial analysis: Analyzing financial data and providing financial information to other staff
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Team Lead Sales & Services - Member Of Management TeamOfficemax Jan 2024 - PresentEvaluate the customer’s needs to determine what additional offerings or services that each customer may need in addition to determining if a customer should be referred to the Contract Sales organization for large corporate opportunities. Security Key Carrier, responsible for opening store, closing store, and daily deposits. Provides exceptional customer service, proactive and reactive sales and add-ons, online fulfillment, merchandise related activities, with a focus on daily and weekly sales and metric quota attainment. -
Government Appointed Town HistorianTown Of Boston, Ny Aug 2019 - PresentBoston, NyThe town Historian has 4 key responsibilities in the state of New York; Research & Writing, Teaching & Public Presentations, Historic Preservation and Organization, Advocacy & Tourism Promotion.
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Small Business OwnerFantasy World 716 Jun 1996 - PresentHamburg, New York, United StatesBusiness model has pivoted toward third person consignment sales and operations since 2022. eCommerce store presence through eBay since 1996. Also, a physical presence as an Antique Mall vendor. Ownership with online business and physical site offering and selling pop culture collectibles, retro toy antiquities and vintage memorabilia including liquidations of comic books, trading cards and Hot Wheels.
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Manager, Sales Operations - Partners Licensing GroupIngram Micro Mar 2019 - Jul 2023Buffalo/Niagara, New York AreaOversight of multiple operational associates who are responsible for software licensing, MSSP, subscription (XAAS) and hardware programs/quotes/orders for key technology vendor partners (including SonicWALL, Smart Technologies, Google-Solutions, ESET, Mimecast, Zebra, Cofense, GoGuardian, and Okta) working with Value Added Resellers and Service Providers to insure the best possible Customer Experience (CX). Had responsibility for large offshore operational licensing team with majority of Ingram Micro's software licensing line card of large, midsize and small vendors including Microsoft, VMware, Broadcom, McAfee and Trend Micro. Involved in and led/drove various initiatives within branch of associates tied to operations and sales. -
Senior Manager, Sales Operations - Commerce And Lifecycles ServicesIngram Micro Oct 2014 - Feb 2019Buffalo/Niagara, New York AreaSr Sales Operations Manager for Commerce and Lifecycle Services' (Commerce and Fulfillment Services) Order Management / Customer Service clients such as Walmart, Apple, Amazon, Samsung Hospitality TVs, Hasbro Toy Shop.com (Pulse), Sharper Image, Google, SONOS, Sphero, Symantec, Vandor, eBay, Cisco, Levi's, Walmart, and 80+ others. Oversight and responsibilities for large teams in the United States and Philippines.
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Sales Manager - Partners Licensing GroupIngram Micro Oct 2007 - Oct 2014Buffalo/Niagara, New York AreaLicensing Sales Manager for vendors such as Trend Micro, Symantec, CA Technologies, Total Defense Inc., LifeSize Communications and Fluke-Airmagnet. SME for various Software Licensing Projects and strategic initiatives tied to manufacturers such as Cisco, Microsoft and Apple along with eCommerce tools. Global PRO for IMG Licensing Business initiatives tied to Software Licensing and Renewals. SME for various Software Licensing Projects and strategic licensing operation initiatives internally and with manufacturers.
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Market Development Specialst - Toshiba Notebooks & ProjectorsIngram Micro Mar 2004 - Oct 2007Buffalo/Niagara, New York AreaCreative development for resellers of vendor. Visibility to over 1000 sales associates, managers, & directors for Notebooks, Projectors, Warranty and Accessories sales and strategy. Led initiatives to enhance mindshare, sales growth, cultivate business. Consistent YoY successful growth of business.
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Vendor Licensing Sales Specialist (Novell)Ingram Micro Nov 1996 - Feb 2004Buffalo/Niagara, New York AreaProactive and Reactive Reseller/End-user Sales focusing on upsell options of Novell Netware, Groupwise, Managewise, and ZENworks network licensing. Also over saw Market Development strategy with inside sales as product sales champion while in Licensing Sales
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Retail Store ManagerToys R Us 1993 - 1996Buffalo/Niagara, New York AreaOversaw all aspects of customer / employee facing functions (Cashiers, in store HR aspects, scheduling of up to 125 associates, Security items, Electronics, Money Handling, Customer Service), Oversaw all aspects of storeroom and logistics functions (Inventory Management, Product Pre-Assembly, stock, warehouse and special deliveries, Security Pick-up, Returns/RMAs), Oversaw all aspects of sales floor functions (stocking, promotional setup, seasonal set-up, end-cap set up, sales, maintenance) in large volume retail stores in Hamburg, Williamsville and Amherst, NY. -
Retail Store Manager / District ManagerThings Remembered 1991 - 1993Riverside, CaOpened new Galleria at Tyler location in Riverside in 1991. Responsible for day to day sales, operations and management of location. 1992 Best of the Best Southern California Manager of the Year for Engraving Add-On Sales, YoY growth. Acted as interim District Manager in 1993 prior to moving back to Western New York state. -
Product Manager (Chain Store Purchaser) & Retail Store ManagerJ.K. Gill Stationers / Burrows Bros. Division Of Brodart 1986 - 1990San Diego, CaAs purchaser - Responsible for procurement of 60,000+ Office Supply & Electronics Skus/products for the 63 retail store chain on the West Coast (Jk.Gill) & Cleveland,Ohio area (Burrows Brothers). Merchandise Placement Guides, marketing, print ad, store signage, inventory management, vendors and distributor purchasing relationships. As store manager of the Escondido, California J.K. Gill Stationers Mall Store - responsible for day to day retail sales and business operations, direct ship ordering, promotions, customer service, staffing, business development and sales growth of the company's corporate flagship retail store (3 miles from corporate offices - North County Fair Mall). Grew sales and lowered opex, with YoY increased in revenue and profit each year as manager before moving into the corporate office. -
Owner - Proprietor / Entrepreneur21St Century Video 1985 - 1988Escondido, CaliforniaOwner Video Rentals, Sales, Distribution, Videography & Service. Responsible for day to day operations, store front property leasing, payroll, staffing, marketing including print and radio, inventory, purchasing, accounting, repairs, service, training, operating procedures and policies. Video Camera operator/producer for weddings and events. Film to tape and digital transfer.
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Co-Owner - Operator / EntrepreneurVideo Country 1984 - 1987San Marcos, CaliforniaCo-Owner for Video Rentals, Sales & Service store front. Responsible for day to day operations, payroll, staffing, marketing including print and radio, inventory, manufacturer relations, purchasing, accounting, repairs, service, training, operating procedures and policies.
Frank Gamel Education Details
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Sdsu
Frequently Asked Questions about Frank Gamel
What company does Frank Gamel work for?
Frank Gamel works for Ashland Pest Control, Inc.
What is Frank Gamel's role at the current company?
Frank Gamel's current role is Sales, Operations, Renewal Services Leader, Creative Entrepreneurial Manager, Small Business Owner, Change Agent, Coach/Mentor with a strong work ethic and desire to succeed and consistently hit metrics..
What is Frank Gamel's email address?
Frank Gamel's email address is fr****@****cro.com
What is Frank Gamel's direct phone number?
Frank Gamel's direct phone number is (800) 616*****
What schools did Frank Gamel attend?
Frank Gamel attended Sdsu, Canisius College.
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