Frank Gamel Email & Phone Number

Buffalo, New York, United States

Financial data: Calculating, recording, and processing financial data Invoices: Preparing invoices and billing statements Customer relations: Maintaining customer relationships and handling customer inquiries Collections: Following up with customers on outstanding payments and initiating collection efforts Reporting: Creating reports on customer accounts and accounts receivable operations Accuracy: Ensuring the accuracy of accounting ledgers and charges Payments: Applying payments and reconciling accounts receivable Adjustments: Entering billing adjustments, such as credit memos and discounts Credit risk: Mitigating credit risk Financial analysis: Analyzing financial data and providing financial information to other staff

Evaluate the customer’s needs to determine what additional offerings or services that each customer may need in addition to determining if a customer should be referred to the Contract Sales organization for large corporate opportunities. Security Key Carrier, responsible for opening store, closing store, and daily deposits. Provides exceptional customer service, proactive and reactive sales and add-ons, online fulfillment, merchandise related activities, with a focus on daily and weekly sales and metric quota attainment.

Boston, Ny

The town Historian has 4 key responsibilities in the state of New York; Research & Writing, Teaching & Public Presentations, Historic Preservation and Organization, Advocacy & Tourism Promotion.

Hamburg, New York, United States

Business model has pivoted toward third person consignment sales and operations since 2022. eCommerce store presence through eBay since 1996. Also, a physical presence as an Antique Mall vendor. Ownership with online business and physical site offering and selling pop culture collectibles, retro toy antiquities and vintage memorabilia including liquidations of comic books, trading cards and Hot Wheels.

Buffalo/Niagara, New York Area

Oversight of multiple operational associates who are responsible for software licensing, MSSP, subscription (XAAS) and hardware programs/quotes/orders for key technology vendor partners (including SonicWALL, Smart Technologies, Google-Solutions, ESET, Mimecast, Zebra, Cofense, GoGuardian, and Okta) working with Value Added Resellers and Service Providers to insure the best possible Customer Experience (CX). Had responsibility for large offshore operational licensing team with majority of Ingram Micro's software licensing line card of large, midsize and small vendors including Microsoft, VMware, Broadcom, McAfee and Trend Micro. Involved in and led/drove various initiatives within branch of associates tied to operations and sales.

Buffalo/Niagara, New York Area

Sr Sales Operations Manager for Commerce and Lifecycle Services' (Commerce and Fulfillment Services) Order Management / Customer Service clients such as Walmart, Apple, Amazon, Samsung Hospitality TVs, Hasbro Toy Shop.com (Pulse), Sharper Image, Google, SONOS, Sphero, Symantec, Vandor, eBay, Cisco, Levi's, Walmart, and 80+ others. Oversight and responsibilities for large teams in the United States and Philippines.

Buffalo/Niagara, New York Area

Licensing Sales Manager for vendors such as Trend Micro, Symantec, CA Technologies, Total Defense Inc., LifeSize Communications and Fluke-Airmagnet. SME for various Software Licensing Projects and strategic initiatives tied to manufacturers such as Cisco, Microsoft and Apple along with eCommerce tools. Global PRO for IMG Licensing Business initiatives tied to Software Licensing and Renewals. SME for various Software Licensing Projects and strategic licensing operation initiatives internally and with manufacturers.

Buffalo/Niagara, New York Area

Creative development for resellers of vendor. Visibility to over 1000 sales associates, managers, & directors for Notebooks, Projectors, Warranty and Accessories sales and strategy. Led initiatives to enhance mindshare, sales growth, cultivate business. Consistent YoY successful growth of business.

Buffalo/Niagara, New York Area

Proactive and Reactive Reseller/End-user Sales focusing on upsell options of Novell Netware, Groupwise, Managewise, and ZENworks network licensing. Also over saw Market Development strategy with inside sales as product sales champion while in Licensing Sales

Buffalo/Niagara, New York Area

Oversaw all aspects of customer / employee facing functions (Cashiers, in store HR aspects, scheduling of up to 125 associates, Security items, Electronics, Money Handling, Customer Service), Oversaw all aspects of storeroom and logistics functions (Inventory Management, Product Pre-Assembly, stock, warehouse and special deliveries, Security Pick-up, Returns/RMAs), Oversaw all aspects of sales floor functions (stocking, promotional setup, seasonal set-up, end-cap set up, sales, maintenance) in large volume retail stores in Hamburg, Williamsville and Amherst, NY.

Riverside, Ca

Opened new Galleria at Tyler location in Riverside in 1991. Responsible for day to day sales, operations and management of location. 1992 Best of the Best Southern California Manager of the Year for Engraving Add-On Sales, YoY growth. Acted as interim District Manager in 1993 prior to moving back to Western New York state.

San Diego, Ca

As purchaser - Responsible for procurement of 60,000+ Office Supply & Electronics Skus/products for the 63 retail store chain on the West Coast (Jk.Gill) & Cleveland,Ohio area (Burrows Brothers). Merchandise Placement Guides, marketing, print ad, store signage, inventory management, vendors and distributor purchasing relationships. As store manager of the Escondido, California J.K. Gill Stationers Mall Store - responsible for day to day retail sales and business operations, direct ship ordering, promotions, customer service, staffing, business development and sales growth of the company's corporate flagship retail store (3 miles from corporate offices - North County Fair Mall). Grew sales and lowered opex, with YoY increased in revenue and profit each year as manager before moving into the corporate office.

Escondido, California

Owner Video Rentals, Sales, Distribution, Videography & Service. Responsible for day to day operations, store front property leasing, payroll, staffing, marketing including print and radio, inventory, purchasing, accounting, repairs, service, training, operating procedures and policies. Video Camera operator/producer for weddings and events. Film to tape and digital transfer.

San Marcos, California

Co-Owner for Video Rentals, Sales & Service store front. Responsible for day to day operations, payroll, staffing, marketing including print and radio, inventory, manufacturer relations, purchasing, accounting, repairs, service, training, operating procedures and policies.

Education record

Education record