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@citizensbank.com
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Frank Gomes is listed as Passion for creating a differentiated Customer Experience at Jack's Auto Body, based in Providence, Rhode Island, United States. AeroLeads shows a work email signal at citizensbank.com and a matched LinkedIn profile for Frank Gomes.
Frank Gomes previously worked as Manager at Jack'S Auto Body and Manager at Fabcity Cigar Lounge. Frank Gomes holds Bachelors Of Science, Human Development, Family Studies, And Human Science & Services from University Of Rhode Island.
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AeroLeads found 1 current-domain work email signal for Frank Gomes. Compare company email patterns before reaching out.
I am a competent, diligent, and result-oriented professional with a gratifying career across Compliance Management, Customer Experience, Negotiations, and Judicious Utilization of Resources.I am poised with an inquisitive learning aptitude, and like to face new challenges and try my best to meet or exceed expectations and demands. I am skilled in implementing systems procedures to facilitate smooth functioning of overall process thus enhancing operational efficiency. I am well versed with various activities and can effectively define objectives, as well as implement systems, policies and procedures to facilitate internal financial controls, while adhering to company policies and procedures.I am a passionate problem-solver and positive thinker with core strengths in customer experience and compliance. What separates me from the pack is the inherent ability to authentically and quickly connect with all types of people.Areas of Expertise:✓Relationship management✓Interpersonal skills✓Process Improvement ✓Prioritization/Organizational skills✓Self-motivated ✓Oral/written communication✓Analytical and problem-solving✓Balancing quality & productivity✓Coach and mentor colleagues✓Action oriented ✓Accountable & Responsible✓Multitasker in fast paced environment✓Root Cause Analysis✓Consistent, Disciplined, TransparentTo know more about me, or how I can help you or your business, contact me at: frank.g.gomes@gmail.com
Listed skills include Risk Management, Customer Experience, Analytical Skills, Problem Solving, and 11 others.
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- Communicate with employees, customers, vendors, and insurance in all facets of automobile repair- Assure that employees have the required supplies and automobile parts in order to complete their tasks- Liaison between customers and insurance companies, ensuring repairs are completed safely - Complete estimates/supplements within the cloud-based auto shop.
Pawtucket, RI
- Manage and lead the day-to-day operations and help shape the strategic direction of the lounge- Reorganized the bar station which resulted in a 30% increase in overall efficiency- Increased overall (bar, tobacco, food) revenue by 20% through advertising new cocktails/cigars on social media and word of mouth, as well as hosting events to bring in new.
Johnston, Rhode Island, United States
-Managing customers and internal business units in providing high level operational support while servicing accounts with regards to Servicemember benefits and protections in relation to the Servicemember’s Civil Relief Act (SCRA)-Ensuring efficient and compliant day to day processes, acting as a liaison and single point of contact for our customers.
Cranston
-Managing projects towards basic Management Information Systems (MIS), responsive MIS, discovery analytics, predictive analytics and prescriptive analytics -Evaluating Third Party Vendor’s information security program effectiveness and challenged the effectiveness of third-party policy implementation based on evidence of process -Identifying.
Johnston, RI
- Managing highly complex customer escalations on behalf of the Bank, Executive Leadership Group and Regulatory Agencies, Attorneys, Consumer Protection Agencies, and Congressional Offices in regards to the most sensitive and high visibility complaints including fraud, social media and Regulatory risk related issues -Investigating customer issues.
Warwick, RI
- Collecting on debts owed to the bank from overdrawn checking accounts and overdraft lines of credit through problem resolution and various negotiation techniques- Analyzing and researching high-risk accounts to identify potential fraud issues and eliminate further risk to the bank- Directing focus groups across PDM to gather information and feedback to.
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Frank Gomes works for Jack's Auto Body.
Frank Gomes is listed as Passion for creating a differentiated Customer Experience at Jack's Auto Body.
AeroLeads has found 1 work email signal at @citizensbank.com for Frank Gomes at Jack's Auto Body.
Frank Gomes is based in Providence, Rhode Island, United States while working with Jack's Auto Body.
Frank Gomes has worked for Jack'S Auto Body, Fabcity Cigar Lounge, and Citizens Bank.
You can use AeroLeads to view verified contact signals for Frank Gomes at Jack's Auto Body, including work email, phone, and LinkedIn data when available.
Frank Gomes holds Bachelors Of Science, Human Development, Family Studies, And Human Science & Services from University Of Rhode Island.
Frank Gomes is listed with skills including Risk Management, Customer Experience, Analytical Skills, Problem Solving, Information Security, Multi Divisional Collaboration, Training, and Microsoft Office.
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