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Experienced IT-manager with extensive experience in Incident-Problem and Change management, Network technology, Security , IT Architecture and solution design, IT Project Management, IT Demand and delivery Management, IT outsourcing, IT budgeting ,Contract management, People management and staffing. Expert in translating business needs into IT solutions and to manage and deliver projects within time, scope and agreed budget.Methodical and build in cost minded delivery and implementation mindset Empowering coach,leading by example,coaching, inspiring coordinating to ensure the needed results.People responsibility: 3-6 internal FTE's and >20 External resources.Single digit M€ budget responsibility.Specialties:• ICT Project management• ICT Delivery Management• ICT infrastructure,architecture, solution design,processes, cost optimization,program and project management• IT Cost,-invoicing analysis and management• Contract Negotiation and procurement• Collaborate efficiently cross-function and cross- domain with different internal teams and external partners (on and off shore) • Coaching motivating and developing people • Excellent communication skills in Dutch/English/French
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Pre And Post-CalculSmalsBelgium -
Pre & Post-CalculSmals Jan 2017 - PresentBrussels Area, Belgium
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SabbaticalSabbatical Dec 2015 - Dec 2016
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It Demand & Delivery Lead EuropeAnheuser-Busch Inbev Jun 2011 - Dec 2015Leuven•Accountable for IT Demand and delivery in the Zone for:-All business systems areas (Supply Chain, Commercial, Support and BI)-Local WE country demands-Operations department demands (BU)-Zone Platform projects (ERP & BI Finance).•Manage, lead and coach the IT demand and delivery team in the Zone.•Represent IT in the demand management process and ensure IT constraints are taken into account in any zone and BU/Country project preparation phase.•Ensure proper IT support for the project demands of the Business systems departments and BU/country project demand.•Be the focal – and escalation point for all the Business system relationship managers and all the country service managers for new IT demands.•Perform IT Demand and Delivery role for BI and support functions. -
It Demand And Delivery Manager For Bi And Support (Zonewe)Anheuser-Busch Inbev Feb 2009 - Jun 2011Leuven•Report to Director Business systems Europe.•Liaise IT infrastructure and application services with business owners to understand business needs and provide appropriate solutions.•Shape adequate IT infrastructure projects for the countries in the zone.•Accountable for architecture alignment with Zone and global strategy & architecture.•Escalation point and supervisor for the outsourced IT project managers.•Provide IT input for Project business cases and accountable for correct pricing and budget allocation.•Accountable for proposed solution and pricing provided by the outsourced IT service partners (datacenter/workplace and telecommunications).•Deliver IT project deliverables and IT projects according to defined scope, time and budget.•Tracking and reporting of the status of all IT demands and deliveries (business projects and country demands).•Manage provider relationships with Vendor Project executive.•Assess impact on licenses and contracts and involve Contract managers to ensure compliancy.
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Eerp Technical LeadAnheuser-Busch Inbev Apr 2008 - Feb 2009Leuven•Report to ERP Program Director.•Accountable for all infrastructure elements (Servers, Storage, Network) and the proper setup of the SAP Basis components. •Aligning the project plan with the technical implementation plan.•Design and implementation of the required infrastructure and SAP Basis changes for the SAP ERP roll out R3/CRM/SRM/XI/TREX – for Western, Eastern and Central Europe.•Be focal point for the project team toward the outsourcing partners.•Follow-up and report on implementation delivery and assure delivery according to agreed time/budget and scope.
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It Demand And Project Manager For Supply Chain (Zonewe)Anheuser-Busch Inbev Jul 2005 - Feb 2008Leuven•Report to Zone IT Infrastructure and Operations Director.•Scope : see above described IT demand and project manager role for Zone BI -and support functions, now performed for Supply Chain area.
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We & Cee It Security OfficerAnheuser-Busch Inbev Sep 2004 - Jun 2005Leuven•Report to Global Security Officer.•European point of contact for European security related queries . Accountable for local zone security. Establish and manage zone security organization. •Execute audits in collaboration with external Partner and the local country teams to ensure security compliancy.•Ensure security compliancy for all new zone projects.•IT outsourcing: Transition and Transformation implementation.
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Project Manager At The Ict-Benefralux DepartmentInterbrew Jan 2001 - Sep 2004LeuvenResponsibilities: Project management, network design and implementation for BeNeFraLux region.Accountable for technical aspects of the network security infrastructure:•Implement and manage network security infrastructure and security policies•Team member of the virtual security team:o Address and solve possible security issues.o Assist in the Trusecure Sprrint program.•Team leader DMZ-virtual infrastructure team:o Define requirements, technical set-up and application acceptance criteria.o Integrate the related infrastructure and systems in the ICT organization (services/operations).o Coordinate cross-infrastructure team activities. -
Network Engineer In The Ict Competence CenterInterbrew Oct 1997 - Jan 2001Leuven•Network design, optimization, implementation and project management.•Network operations: change, problem and incident management.•Third level support (to Production support engineers and operators):•Conduct training/education and procedures for ICT-region functions and users regarding infrastructure/changes being implemented.•Develop and implement policies and standards for networking services.•Work with external consultants, Procurement department, legal department and service managers to negotiate contracts with partners and providers. •Provider management: Establish service level agreements with network service providers.•Enhance cost savings by leveraging existing technical solutions and relationships with partners, vendors and outsourcers.•Develop budgets and manage budgets for network services.
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Production Support EngineerInterbrew Jul 1997 - Oct 1997Leuven•Management of IP-/SNA system definitions, provision of second level support, technical documentation and procedures, technical training to helpdesk, operators and production support.
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Cisco InstructorTelindus Dec 1994 - Jul 1997LeuvenInstruct LAN/WAN - Cisco - and customer demand courses at Telindus High Tech Institute. -
TeacherDon Bosco Haacht Jan 1994 - Jul 1994HaachtTeacher Electricity, Electronics and Technology. -
Automation Project EngineerAuttech Cv Jun 1992 - Nov 19932030 AntwerpenAutomation and visualization of chemical processes at different factories.
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Interim LabourInterlabor Jan 1992 - Jun 1992Brabant•Perform temporary work at different companies. -
Military ServiceBelgian Army: 91Bn Log At Berlaar Jan 1991 - Jan 1992BerlaarOperator S36 system at the computer service office
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TeacherVrij Technisch Instituut "Mariëndaal, Rozengaard L, 3290 Diest Oct 1990 - Dec 1990DiestTeacher Electricity, Electronics and Technology.
Frank Goossens Skills
Frank Goossens Education Details
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Engineer Electronics
Frequently Asked Questions about Frank Goossens
What company does Frank Goossens work for?
Frank Goossens works for Smals
What is Frank Goossens's role at the current company?
Frank Goossens's current role is Pre and Post-Calcul.
What is Frank Goossens's email address?
Frank Goossens's email address is fr****@****bev.com
What schools did Frank Goossens attend?
Frank Goossens attended Ku Leuven Faculty Of Engineering Technology - De Nayer Campus.
What skills is Frank Goossens known for?
Frank Goossens has skills like It Service Management, It Management, Service Management, Itil, Sap, Sap R/3, Network Security, Network Engineering, Network Architecture, Lan Wan, Telecommunications, Team Management.
Who are Frank Goossens's colleagues?
Frank Goossens's colleagues are Julien Lefèvre, Steve Desloover, Catherine Schoetter, Géraldine Kerkove, Renzo Lylon, Brandon Buxin, Naim Bouzayen.
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Frank Goossens
Antwerp Metropolitan Area
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