35 years of Hospitality experience in 5 star hotels and resorts in Germany, UK, Saudi Arabia, Thailand, Mexico and Philippines.Strong operations experience in the 5* deluxe market, proven success with major refurbishments, relaunches and openings.CAREER OBJECTIVEHaving started my career in classic European luxury hotels I embarked on my planned path via the Middle East and the Americas to Asia. I developed into a results-orientated as well as quality operator by working with multi-national corporations and upscale independent operators.SKILLSWith my background in F&B I consider myself a hands-on manager. My supervisors have appraised me regularly as having exceptional guest contact skills and being able to maintain effective relationships with my employees. I am efficient in handling administrative tasks to maximize time spent with sales, guests, staff and work on innovation.Previous work in large multi-national companies such as Intercontinental and Starwood taught me systems, procedures and structure, while work with more independent operators such as Dusit, Six Senses and Soneva gave me freedom to express my ideas and implement them based on my extensive experience. I take on challenges while setting high individual and team standards. Through extensive cross-cultural experiences I am able to manage difficult situations/scenarios across countries and operating environments.KEY FOCUSPeople development, service excellence, guest satisfaction, Sales & Marketing and profitabilitySpecialties: Refurbishment, Relaunch, Opening Concept DevelopmentFood & Beverage
Listed skills include Food And Beverage, Concept Development, Resorts, Hotels, and 6 others.