Frank Hall Email & Phone Number

Charlotte, North Carolina, United States

Helping organizations maximize their performance through skill development, culture improvement, change management and strategy deployment.

Belding, Michigan, United States

Fostered a culture of continuous improvement in profit, quality and on time delivery. Concentrating on employee personal development and implementing effective processes and procedures.

Rockford, MI

• Transferred from the steel service division of AM Castle & Company to a struggling subsidiary manufacturing company, Aftech. Swiftly returned the company to double digit EBITDA in less than 2 years. Successfully led.
• Created a shared vision that established a culture of “want to work”
• Created a new training program that improved safety (DART dropped 85%), increased productivity by 20% and improved employee retention
• Streamlined quality training, and initiated scorecards improving quality (PPM reduced by 100%)
• Raised customer satisfaction scores and improved On Time Delivery by 40%
• Delivered a supply chain strategy resulting in 30% improvement in vendor performance

Oak Brook, IL

• Shortly after being hired, through a determined effort to learn the product and a dedication to developing strong sales and leadership skills, advanced from Customer Service Representative to General Manager in 2010.
• Recognized leader in improving: training, performance management systems, corporate culture and change initiatives
• Lead trainer for new ERP system implementation, ORACLE
• Led the top profit generating sales team in the corporation 2005
• Sales Representative of the Year 2000