Heather Frank Email & Phone Number

United States

As a Principle Consultant in Mercer’s Workforce and Organization Transformation function I provide organization design, workforce strategy and planning, leadership and talent transformation, HR transformation and M&A transaction advisory. I am responsible for building and converting a pipeline of high value consulting opportunities addressing the business.

Remote - United States

Global

 Review existing global HR processes to identify opportunities to standardize, simplify and optimize Develop an HR process improvement prioritization plan and budget ensuring alignment with the global HR operating model, HR Strategy, and people strategy  Lead and manage process improvement initiatives associated with global HR processes using Workday.

United States

 Lead the M&A project efforts for large and small scale acquisitions and sales.  Served as the key point of contact for the US Region with COE partners, external HR consulting support and the internal integration teams  Led global analysis and implementation of Time and Absence consideration for large scale global acquisition.  Coordinated 12 week post.

Fort Dodge IA

 Active member of the Plant Leadership Team responsible for driving strategic initiatives including workforce planning and labor modeling that support multi-site and overall business goals.  Led HR team members in support of multi-site HR needs and overall business strategic efforts.  Developed HR team members to allow for their personal growth into.

Boxholm IA

Increased gross revenue by 20% in the first year of ownershipImplemented a point of sale system to monitor monthly profit/lossManage financials including sales data, profit/loss, expenses, raw material costs, menu price points and accounts payableCoordinate marketing initiatives (print and electronic), advertising, promotions and public relationsCarry out.

Midwest

 Functioned as an internal consultant to leaders in achieving business goals. Advised management on labor capacity planning, especially the alignment of processes, systems within the guidelines of the labor contract considering labor utilization. Arranged and scheduled meetings between grieving workers, supervisory and managerial personnel, and Business.

Midwest

 Provided support to over 2000 employees including all levels of management through a consistent approach to improving employee relations, labor relations and compliance.  Implemented a consistent approach to discipline, coaching, performance improvement plans, etc Trained management and HR team on effective coaching, performance management and labor.

Fort Dodge IA

Member of an HR team working with an 800+ employee group in a manufacturing setting including bargaining unit. Worked with employee relations, labor relations, employment reviews, management coaching, supervisor training and development, staffing, etc.

Ames, IA

 Created and implemented a working human resources department. Developed a policy manual, the recruitment and hiring processes, employee relations plan, a benefits program including insurance and employee appreciation program, an employee review process, an employee orientation program, oversaw the establishment of a safety program including employee.

Ames, IA

Managed all human resources and management functions of a small office setting including payroll, quarterly and yearly tax preparation, hired, oversaw and trained employees, created and maintained client database, completed logs and monthly headquarters reports, coordinated customer appreciation events

Master'S Degree, Human Resources Management And Services

Bachelor'S Degree, Art/Art Studies, General