Responsible for semiconductor tool software management for etch and deposition tools, software products and platforms for CSBG. • Responsible for a $15 Million Team, across multiple regions (US, EU, and Asia), supporting both new product development and install base.• Member of the Software Leadership Team (SLT), chartered with driving innovation across organization.• Created strategic plan for software development group located in the EU• Architected an ABC (Activity Based Costing) system in Quickbase to tracking the big 5 questions facing cost on programs and divisions (WHO worked on WHAT, WHERE, WHEN, and HOW MUCH did it cost)

Manager of Service Engineering group in CSBG (Customer Support Business group).• Rebuilt and strengthened the Service Engineering team decimated by departures.• Re-focused the charter of the team on the intersection of Hardware and Software• Built back trust and collaboration into a formerly siloed team

Technical Program Manager for CSBG (Customer Support Business Group) Division. Managed multiple projects from vision creation to release.

Responsible for the formation and optimization of an Engineering ProgramManagement Office. Responsible for creating and standardizing engineeringprocedures (SOP) for all stakeholders. Additionally responsible for handling andmanaging extremely risky client relationships when interacting with theengineering group. Major accomplishments:• Agile Transformationo Lead the transformation of a Waterfall to Agile Process. Including training, Jira/Confluence/Hipchat administration, Agile Process Lead, and Scrum Mastero Adapted process from multiple tracking and release systems into Jirao Assisted in integration of M&A companies into using Jira• Unifying Scope, Queue, and Release Management using Salesforce• Create a process for local (50+ FTE) and outsourced (150+) resource management• Increasing transparency about process and roadmap to internal and external organizations• Providing best practice guidance for doing software development on mobile platforms (iOS, Android, Windows 8)• Develop multiple interoperable processes to manage and report on different development trackso Long Term Waterfall Developmento Lean Agile process for mobile (iOS, Android, Windows 8)o Hybrid service orientated development• Assist in planning the transformation from an on-premise enterprise software solution to a SaaS company

Responsible for the formation and optimization of an Engineering Program Management Office. Prior to onboarding planning and reporting on engineering processes were done on an adhoc basis. Responsible for creating and standardizing engineering procedures (SOP) for all stakeholdering. Major accomplishments:• Increase project planning scope from 1 release cycle to 4 release cycles• Unifying Scope, Queue, and Release Management using Salesforce Case Management• Provide for a process to do resource management of a 20 person local org and 150+ outsourced organization• Increasing transparency about process and roadmap to internal and external organizations• Providing best practice guidance for doing software development on mobile platforms (iOS, Android, Windows 8)• Develop multiple interoperable processes to manage and report on different development tracks o Long Term Waterfall Development o Lean Agile process for mobile (iOS, Android, Windows 8) o Hybrid service orientated development• Assists in planning the transformation from an on-premise enterprise software solution to SaaS company

Client Engagement Manager in Northern California. Also currently involved in developing curriculum for newly hired engagement managers.

Group and in-Country Manager for msnbc.com Shanghai. Responsible for a 1 million plus USD operation on all fronts (Project Work, Career Development, Testing Operations, Budgeting, Facilities, HR, Training, Stakeholder Visits, etc.). Direct reports included cross functional teams of Program Managers, Developers, and Developers in Test, both full-time employees and vendor employees. During the latter part of my tenure transitioned the team from a waterfall development process to lean agile.Management Experience• High performing fully lifecycle team (Program Managers, Developers, and Testers)• Vendor team management• International Test Team• Customer and External Partner point of contact• Rapid growth from an IC Program Manger to multi-disciplined Group Manager• Over my tenure over 30% of my team was recognized for their work and recruited to work at corporate headquartersFiduciary Responsibility• Strict adherence to budgetary goals• For the last fiscal year the Shanghai team was 3% under budget even with rather large currency fluctuations, additionally Shanghai’s budget was about 5% of the total technology budget but was able to produce 30% of delivered project work• “With the exchange rates and other variable items, Frank is adept at accurately planning and ensuring his budgets are met. He is fiscally responsible and I can count on him to manage his own budget effectively.” - Tessa Porterfield, (direct manager)Vendor Management• Management of existing vendor contracts (including termination and transition)• Executed Planning, Solicitation, and Evaluation of a Wholly Foreign Owned Enterprise (WOFE) in China• Executed Planning, Solicitation, Evaluation, and Award of a contract to a new vendor company in ChinaStrategic Insight• Initiated a test strategy for our business to fill a vacuum

Team Manager for MSNBC.com Shanghai Tactical Team. MSNBC.com Shanghai Tactical Team is responsible for short to medium term solutions for issues affecting the live operation of the MSNBC.com website, both front-end and back-end. Team includes both Program Managers and Developers. Responsibilities include:• Manage, resource and prioritize incoming project queue• Task management for Program Managers and Developers• Managing 2 direct reports (Program Managers)• Helping to establish the direction that the Tactical Team takes in the future direction of MSNBC• Involvement in high risk projects• Resourcing and releasing high priority live site bugs• Triaging troubled projects• Vetting of potential new employees

Vendor Team Manager for MSNBC.com Shanghai Tactical Team. MSNBC.com Shanghai Tactical Team is responsible for short to medium term solutions for issues affecting the live operation of the MSNBC.com website, both front-end and back-end. Team includes both Program Managers and Developers. Responsibilities include:• Manage, resource and prioritize incoming project queue• Task management for Program Managers and Developers• Managing 2 direct reports (Program Managers)• Helping to establish the direction that the Tactical Team takes in the future direction of MSNBC• Involvement in high risk projects• Resourcing and releasing high priority live site bugs• Triaging troubled projects• Vetting of potential new employees

Vendor Program Manager for MSNBC.com Technology division. MSNBC.com is a news dissemination company, focusing on events in the United States. Technological basis of the website is in .NET, and SQL Server, Development platform includes Microsoft Source Safe and Team Foundation Server. Individual contributor who worked with a team of Developers and Testers to deliver solutions as requested by stakeholders. Responsibilities include:• Project lifecycle management, Planning, implementation, and release• Stakeholder involvement• Coordination of code into release vehicles• Live site bug fixing• Hotfix code releases

Worked with several different positions and capabilities, including but not limited to:Implementation ConsultantProject ManagerReport Analyst