Frank Jackson Email & Phone Number

Responsible for ensuring that accurate and sufficient documentation exists to meet legal requirements, and to enable authorized persons to determine when, how, and by whom the board's business was conducted. In order to fulfill these responsibilities, and subject to the organization's bylaws, the Secretary records minutes of meetings, ensures their accuracy and availability, proposes policies and practices, submits various reports to the board, maintains membership records, fulfills any other requirements of a Director and Officer, and performs other duties as the need arises and/or as defined in the bylaws.AccomplishmentsRevised organization by-lawsDeveloped Board job descriptionsDeveloped Board policies

Provide vision, leadership and planning in streamlining all Human Resources processes and policies to reduce cost, increase efficiency and effectiveness and maintain employee morale. Assure continuous process improvement, working with organization leadership, Divisional HR Directors, Centers of Expertise and Shared Services to identify needs, remove organizational barriers, promote high performance and assure effective change management. Manage assigned staff and act as a senior business partner to client groups, including Customer Service, IT Services and Employee Shared Services.AccomplismentsIdentified requirements, selected and implemented Talent Acquisition and Talent Management systems.Developed, implemented and maintained all Human Resources policies and Sarbanes-Oxley controls.Streamlined Affirmative Action Planning process and assured proper measurement and attainment of goals.Led the development and successful implementation of a new performance management system and process.Successfully led the development and implementation of a skills inventory that enhanced the performance management process and improved employee engagement and feedback.Successfully negotiated labor agreements that improved productivity, contained cost and provided operational flexibility.Successfully partnered with the business to start-up a remote Customer Service Center in Pensacola, Florida.Developed and introduced performance calibration process.Led a Human Resources effort that resulted in the Information Technology group being selected as one of Computerworld’s Top 100 Places to Work in 2010, 2011 and 2012. Participated in a successful Business Transformation process for Hire-to-Retire.

Provide a full range of Human Resources consulting services to clients, including advice and guidance in governance and policy development, design of talent acquisition plans, systems design and implementation, effective employee engagement and labor relations strategies, establishing effective human capital analytics, reengineering and job design, legal compliance and team building.

Exelon is a combination utility (gas and electric) and is fully integrated (generation, distribution, transmission and wholesale sales). Formed by the merger of PECO Energy/Unicom with approximately 20,000 employees in seven states.Directed the activities of 30 employees in all aspects of HR. Identified and implemented strategies related to various program designs and management initiatives. Partnered with the business to streamline processes and assure alignment with organizational mission and goals. Assured integration synergies were achieved. Provide consultation, advice and support to operational leadership.AccomplismentsProvided effective leadership for multiple acquisitions.Developed effective strategic staffing, mentoring and internship processes, working with operational leadership and employees, improving talent acquisition and development and reducing timelines and costs. Lead a team that successfully developed a performance management process, which included competencies and standards of performance by level, assured consistency in evaluations and feedback and improved productivity and expectations.Reduced operating expenses by 15% per year (over $4M) while improving operations through streamlined processes, effective contract negotiations, and staff reductions.Participated in benefits redesign and vendor selection, reducing costs by $1M, and improved competitive coverage.Streamlined and managed worker’s compensation and disability management processes, increased productivity and employee availability thereby reducing absenteeism cost by $2 million per year.Monitored employee engagement and implemented strategies to assure union-free status.

Directed all Human Resources activities, including development of Labor Relations strategy. Served as in-house Legal Counsel and Corporate Compliance Officer. Managed administration functions with a staff of 20 people.AccomplishmentsSuccessfully implemented and managed HRIM system. Identified a Workers' Compensation vendor and created a return to work program that reduced overall workers' compensation expenses by 50%.

Philadelphia., Pa

Planned and implemented HR strategies and initiatives. Managed compensation and benefits, staffing, labor and employee relations. Conducted contract negotiations, developed an effective labor strategy and managed the leadership development program.

Planned and implemented HR strategies and initiatives. Managed compensation and benefits, staffing, labor and employee relations. Conducted contract negotiations, developed an effective labor strategy and managed the leadership development program.

Philadelphia

Manage the Talent Acquisition process for all non-faculty positions for the University. Develped and implement talent acquisition strategies, managed community relations and oversaw support activites relate dto unemployment, relocation, etc. Support the VP of HR handling a variety of special projects relating to system implementations, labor relations, organization design and employee relations

Green Belt, Six Sigma

Certificate, Project Management

Mba, Finance

Jd, Law

Bs, Human Resources Management

As, Accounting