Frank James Email & Phone Number

Exeter, England, Gb

Devon, England, United Kingdom

As Sales & Account Director, I drive revenue and develop strategies to maximise sales performance. I also have a pivotal role in managing client relationships and overseeing the successful execution of client projects. My responsibilities are broad and strategic, focusing on client satisfaction and Bobblehat's financial performance. My key roles and responsibilities between both roles include:1) Sales Strategy Development: Responsible for creating and implementing the overall sales strategy for Bobblehat, including defining sales goals, setting targets, and developing plans to achieve them.2) Sales Planning & Forecasting: Creating sales plans and budgets, allocating resources effectively to meet revenue and profitability targets. Responsible for accurate sales forecasting, which involves predicting future sales performance and revenue projections. 3) New Business Development: Identifying new business opportunities and partnerships.4) Contract Negotiation: Negotiating contracts, scope of work, and pricing with clients, ensuring that both parties understand the terms and expectations.5) Budget Management: Managing the 'sales' budget, including promotions and marketing campaigns. 6) Client Communication: Regular and clear communication with clients is a crucial aspect of my role, providing updates on project progress and addressing any concerns or questions the client may have.7) Client Relationship Management: I am primarily the main point of contact between Bobblehat and our clients to build strong relationships, meet the client's needs and manage expectations. 8) Stakeholder Coordination: Often liaising with various internal departments within Bobblehat, such as creative, project managers and production teams, to ensure that client projects are executed smoothly.9) Quality Assurance: Ensuring all deliverables meet Bobblehat's quality standards and align with the client's vision.

Head of Sales & MarketingAccount & Project ManagerWebsite & Social Media

Melbourne, Australia

The roll included:- B2B Cold Calling: Introducing myself, Lumo Energy and the Energy Services provided by Lumo- Needs Assessment: This involved asking questions about the company's current energy consumption, budget, and any specific challenges or goals they had related to energy- Overcoming Objections: This included, getting past the gate-keeper, overcoming objections and providing persuasive arguments to overcome resistance- Building Relationships: While I was focused on making a sale, building a positive relationship with the prospect was also important. Establishing trust and rapport lead to long-term business relationships and a higher chance to close a sale- Scheduling Follow-Ups: If the prospect expressed interest but was not ready to commit immediately, I scheduled follow-up calls or meetings to provide more information or answer any additional questions- Closing Deals: My ultimate goal was to secure energy contracts. This involved negotiating terms, pricing, and other relevant detailsKey achievements: > Broke the record for the amount of sales (13) in one day > Hit the most sales quarterly out of 55 employees> Promoted after a month> Offered sponsorship

Associate'S Degree, Business + Hospitality

High School, Business, Art, Design, A - B