Frank Jolly Email & Phone Number

• Spearheading instructional design and development for partner certification & customer training programs, producing modules to make complex software intuitive for varied end-users, and operationalizing warehouse management solutions.• Aligning subject matter experts and multidisciplinary creatives to define and achieve learning objectives for courses with customized learning plans in our learning management system.• Assembling course storyboards while enforcing quality controls… Show more • Spearheading instructional design and development for partner certification & customer training programs, producing modules to make complex software intuitive for varied end-users, and operationalizing warehouse management solutions.• Aligning subject matter experts and multidisciplinary creatives to define and achieve learning objectives for courses with customized learning plans in our learning management system.• Assembling course storyboards while enforcing quality controls, onboarding subject matter experts, and guaranteeing timely delivery.• Converting complex information into accessible language, bridging knowledge and communication gaps between technical and non-technical teams. Show less

Greater Atlanta Area

• Provided software training & certification programs to customers, partners, internal teams, and other end-users.• Guided clients through perfecting their own training programs, customized L&D resources to meet varied specifications, and blended in-classroom and digital experiences.• Interfaced with subject matter experts to make data management, data warehousing, compliance, and PLM knowledge more widely available across a vast corporate structure.• Delivered bespoke solutions to… Show more • Provided software training & certification programs to customers, partners, internal teams, and other end-users.• Guided clients through perfecting their own training programs, customized L&D resources to meet varied specifications, and blended in-classroom and digital experiences.• Interfaced with subject matter experts to make data management, data warehousing, compliance, and PLM knowledge more widely available across a vast corporate structure.• Delivered bespoke solutions to Apple, Walmart, Kellogg's, Staples, Sony, Best Buy, and other household names. Show less

Greater Atlanta Area

• Facilitated "train the trainer" workshops to coach customers to embrace the firm's eLearning resources for documentation, simulations, troubleshooting, and end-user training.• Simulated warehouse environments for Chanel, Adidas, and other major retailers to present them with individualized digital training resources considering precise brand specifications.

Greater Atlanta Area

• Traveled nationwide to lead immersive training seminars at architecture and engineering firms, devised unique educational resources for multiple software applications, and mapped out accreditation plans alongside institutions.