Frank Joyce Email & Phone Number

Lafayette, New York, United States

• Established and achieved all food quality and safety KPIs in 2019 - 2023, not limited to lost and non-conforming products, customer complaints, and audit performance.
• Spearheaded a first-class internal auditing program for the firm’s 4 manufacturing sites, focusing on continuous improvement. This resulted in SQF audit score improvement in each facility by an average of 6 points.
• Instituted effective root cause analysis procedures throughout each manufacturing facility and trained staff. This resulted in a reduction in customer and consumer complaints from 5.69 complaints per million in 2018 to.
• Initiated a companywide monthly research and development forum and innovation summit, resulting in the creation of 10 new products in 2020 and 2021.
• Served as the project champion for Byrne Dairy’s environmental sustainability projects, coordinating efforts to save energy and eliminate waste. This led to a recognition level as a Giga Guru (highest level of.
• Effectively implemented procedures across all manufacturing sites to establish complete FSMA compliance and ensure compliance with the PMO in New York.

• To Date: Tutored over 1000 students overall in every continent on the globe, along with 2 students that scored a perfect 1600 on the SAT, 8 students who scored an 800 in the mathematics portion of the SAT, and 3.
• Currently perform contract work with the following companies: Merit Educational Consultants (CA), Scholarly Pursuits (FL), Wise Owls Education (FL), Total Tutoring Solutions (MD), Kitab Education (NY), Kiwi Education.

Pittston, Pennsylvania

• Upon hiring as the Sr. Quality Assurance Manager for the Choice Canning Company, directed quality focused initiatives that led to the Pittston, PA production facility achieving an SQF audit score of 95, within 3 months.
• Reduced the firm’s USDA non-compliance records (NR’s) from 14 in 2014 to 2 in 2015, 1 in 2016, and 0 from 2017.
• Reduced production cost by sourcing ingredients from more cost effective suppliers and created a system back-up suppliers to improve both ingredient integrity and quality through competition.
• Developed bills of materials, product formulations, new product specifications, and directed costing for the engagement in private label bids with HEB, Aldi, Safeway/Albertson’s, Kroger, Walmart/Sam’s Club, Wegman’s.
• Served as the primary regulatory advisor to senior management teams on numerous food and employee safety topics.
• Served as the leader of company’s recall committee and led efforts to ensure FDA audit compliance. Accompanied auditors from the Pennsylvania Department of Agriculture, FDA, USDA, and The Orthodox Union on production.

Scranton, Pennsylvania Area

• Developed a comprehensive and balanced operating budget to ensure fiscal stability in the organization.
• Established strategic planks and a Year of Planned Action (YOPA) for 2014 to enhance recruitment of new Greater Scranton Junior Chamber members and to increase existing member engagement in leadership development and.
• Organized and constructed grant applications on behalf of the Greater Scranton Junior Chamber to seek alternative funding sources for projects and initiatives.
• Spearheaded fundraising efforts for an international program to source protective nets to African children in order to protect them from malaria, which led to the Greater Scranton Junior Chamber finishing 2nd in the.
• Established major partnerships with organizations such as the Turn 2 Foundation (Derek Jeter), New York Yankees, Philadelphia Flyers, American Girl, and Redbox.
• Organized and effectively trained Junior Chamber International (JCI) members from various regions of the United States in the areas of leadership development, strategic planning, and root cause analysis, as one of only.

• Developed new innovative manufacturing processes to improve production speed throughout the parts shipping department by nearly 20% and designed comprehensive SOPs to ensure consistent work procedures were being.
• Worked collaboratively with department heads from all functional areas to develop a comprehensive plan for removing waste and increasing employee productivity through the implementation of Gemba walks and Kaizen teams.

Swiftwater, PA

• Investigated and solved various production and operational issues regarding the influenza vaccine production process.
• Developed goals and objectives to improve influenza vaccine production outputs and solved various production and non-compliance issues.
• Utilized various software programs, such as Edoc, LIMS, and Track Wise to develop professional reports.

Wilkes Barre, PA

• Enhanced production output, quality, employee safety, and reduced employee downtime through developing numerous SOPs for various departments throughout brewery operation including production, quality, sanitation.
• Led efforts to implement the brewery’s plan to become an SQF certified facility by developing and implementing in-depth quality programs, including a Product Recall Program, Supplier Approval Program, HACCP Program.
• Spearheaded efforts to create a total employee safety engagement atmosphere by serving as the leader of the HAZCOM safety team and a member of the brewery’s general safety committee, developing and implementing the.
• Served as an advisor to the brewery’s senior management team on numerous food and employee safety topics including the Food Safety Modernization Act (FSMA), Food Allergen Labeling and Consumer Protection Act (FALCPA).

Scranton, Pennsylvania Area

• Organized and effectively managed a campaign to successfully run for public office as a first time candidate.
• Effectively communicated viewpoints and positions during public meetings to inform Scranton residents about crucial policy decisions.
• Worked effectively with the mayor to obtain grants for needed city projects and services and to develop a 3 year fiscal recovery plan.
• Negotiated municipal union contracts, settlements, and arbitration awards. Worked in a collaborative effort with the City's administration and Scranton's police and fire unions to mitigate a landmark supreme court.
• Reviewed municipal audits, financial statements, and worked in conjunction with the city’s business administrator and mayor to create various municipal budgets in excess of $130M.

Duryea, Pennsylvania

• Increased employee knowledge of current regulatory trends by conducting numerous training sessions as FDA and CFIA changes emerged.
• Spearheaded regulatory compliance and QA projects involving documentation and error reduction.
• Monitored quality of artwork and provided regulatory compliance training sessions with graphic services staff, which led to the reduction of regulatory errors from 15% to 2.5% in one year.
• Conducted financial/legal risk assessments for all products found in violation of FDA regulations and designed solutions to prevent future occurrences.
• Managed and organized all document control procedures for six outside vendors. Set due dates and monitored progress for all outside vendor regulatory document gathering operations.
• Planned and managed QA milestones for all new and pre-existing products.

Duryea, PA

• Reviewed proofs of all packaging material, issued legal specifications to graphic artists, as well as in assisted product inspections, and conducting microbiological testing.

Scranton, Pennsylvania Area

• Maximized student achievement by planning and delivering effective lessons in algebra, geometry, and trigonometry.

Certificate, New Food Product Development, 4.00

Master Of Business Administration (M.B.A.), Gpa: 3.97

Activities and Societies: Delta Mu Delta International Honor Society in Business, Golden Key Honor Society

Certificate Program, International Food Laws And Regulations, Gpa: 4.0

Bioengineering, Nutrition (Minor), Gpa: 3.0

Activities and Societies: American Chemical Society, American Institute of Chemical Engineers, American Institute for Medical and.