Building and maintained a loyal clientele of Chanel customers. I surpass all sales goals by providing the most luxurious service and by listening to my client so i could suggest the products that would be right for her skin type and skin tone. I educate each and every one of my customers so when she walks away, she feels confident in front of her makeup mirror. I always provide the client with followup service to ensure any questions she has are answered The overall look of the environment is important to the service the client receives. Uniformity of each environment is essential and I work hard to ensure schematics are followed as closely as possible.I try to be a mentor to my co-workers and educate less experienced artists in the art of makeup, skincare and selling which includes the importance of true luxury service for every client.

First and most importantly I was there to motivate a staff of 6-10 sales specialists and makeup artists through positive reenforcement and monthly touch bases where individual progress and overall health of the business is discussed. I controlled the inventory through monthly merchandise counts and determining sell through.I monitored all the daly operations of a free standing boutique including making sure the lights are working to ensuring there was enough boutique coverage to handle business for the day. I set and delivered goals to full time, part time and freelance employees and tracked progress daily. I also worked as an artist and sales professional when needed during events or on a daily basis. I developed a clientele of Shu Uemura customers who appreciated the service I provided and would come to see me when they wanted or needed products or makeup services.

National Makeup Artist responsible for in store and appearances, appropriately servicing the Cle De Peau client, ambassador for Cle De Peau in any store I made an appearance. Responsible for creating a fun atmosphere that is conducive to sales , producing excellent work that educates the client as well as the counter staff, making a connection with the customer that will ensure her return to the counter as well as future appearances, achieveing the counter goal for the day and motivating the staff to achieve all goals.

I traveled across the country, in Canada and Asia as the Chantecaille product specialist and beauty expert providing the most luxurious experience for the Chantecaille client. I made in store appearances and created positive buzz in every store I appeared in by meeting all managers including Store managers, operations managers and department managers. My appearances were always received with great enthusiasm. I organized and conducted seasonal training for all cosmetics department professionals and conducted one on one training to Chantecaille specialist emphasizing product knowledge, the importance of a strong and loyal clientele and building that clientele through luxury service. I analyzed business in each of my stores pinpointing strengths and weaknesses in the business and followed up with department managers and Chantecaille specialists to determine the best way to make the business healthier. I made all my own travel arrangements and always tried to stay within the budget provided to me.

Responsible for the overall look of the entire cosmetics floor, scheduling of over 75 make up artists and cosmetics professionals, organizing and executing floor moves, motivating sales professional to reach and exceed all Goals in Beauty & fragrance