Frank Labno Email & Phone Number

Phoenix, Az, Us

Greater Phoenix Area

Provided extensive leadership support and guidance to 6 salespeople, handling an average sales volume of ~$18M. Oversaw staff onboarding/training, budget management and attainment, sales team performance management, and ensuring their performance was on track as per budgetary requirements. Managed A/R and purchasing functions while overseeingand maintaining desired inventory levels. Improved management of key customer accounts and activities for the sales force by deploying a CRM system called Enterprise Café and guided teams on seamlessly transitioning to the system. Increased understanding of newly hired staff on expected performance and responsibilities by implementing an effective training program for them focused on CRM training, systems training, data entry, ride-alongs, and broker usage. Maintained a detailed record of sales team performance and ensured timely quota attainment by creating an accountability checklist for them to track their performance. Ensured consistent team performance by identifying and eliminating all hurdles emerging on an hourly basis. Negotiated sales contracts with key stakeholders in order to reduce and limit budget utilization.

United States

Maintained oversight of comprehensive logistics operations, encompassing driver tracking, warehouse personnel management, truck maintenance, safety protocol compliance, OSHA regulations adherence, warehouse mapping, and inventory system management. Performed inventory reconciliation and optimized inventory and receivables management functions in coordination with purchasing teams. Increased operational efficiency by ensuring and coordinating effective management of sales, account, purchasing, and marketing operations on a day-to-day basis.Drove significant reduction in turnaround time and improved customer satisfaction by leveraging a continuous improvement approach and deploying streamlined systems, as well as best industry practices to maximize profit margins. Managed key accounting functions including A/R for inbound and outbound billing activities.Achieved significant operational improvements by leading the remodeling of the freezer and deli areas, integrating new racking systems, and enhancing tracking capabilities through CRM process. Steered process improvements including revamping driver training process, reducing overall cost by 25%, restructuring organizational purchasing functions for A/R, reducing inventory by 40%, and deploying strict controls to mitigate losses. Mitigated health and safety risks across the organization by deploying and maintaining strict OSHA standards.

Sun City, Arizona, United States

Phoenix, Arizona Area

Entrusted to manage end-to-end sales functions of the business including identifying new business opportunities, prospecting leads, and overseeing lead conversion by leveraging solid negotiation, as well as persuasive skills to close deals. Ensured continuous business growth and sustainability by building and maintaining a strong rapport with leads and key accounts, as well as translating their dynamic needs into opportunities for customer base expansion. Contributed extensively to transforming underperforming sales and marketing programs into highly successful initiatives by utilizing strong business and sales acumen. Deployed best sales practices and leveraged extensive industry knowledge, as well as expertise to develop new sales pipelines and create effective sales/marketing strategies leading to significantly boosting profit margins. Drove new sales initiatives by creating and presenting compelling sales presentation decks and acquired approval. Maintained a robust financial infrastructure by developing and upholding business operations, as well as financial controls

Phoenix, Arizona Area

Boosted annual sales volume from ~$1M to $6M+ and transformed the restaurant into a multi-chain restaurant business from an independent business by acquiring and strategically retaining new and existing customers, leveraging excellent account management skills. Provided extensive training and mentorship to sales staff on best sales practices and tactics. Delivered exceptional performance throughout the tenure and attained average score in all performance assessments. Built and maintained strategic relationships with Chompie's, Aj's, and Anthem Country Clubs and catered to their dynamic needs. Provided expertise in menu development, sales management, business expansion, P&L function, pricing contract management, as well as introducing new market trends pertaining to food service segment. Established and piloted new onboarding processes to improve talent hunt and acquisition efforts. Grew the existing customer base by identifying and translating their needs into strategic corporate programs. Maintained a competitive edge across the market by conducting thorough research and analysis of competitive landscape, as well as state-of-the-art technologies, crucial for new business development. Increased market reach and presence for the business by overseeing new product introductions, acquiring and analyzing product feedback from customers to identify areas of improvement, and driving product innovations.

Phoenix, Arizona Area

President’s club achievement selling over 2.4 million in sales annually.Sharp Shooter award given for opening new profitable business.Trained Sales Staff and mentored new sales staff.Sysco of Arizona NICA representative. Met and exceed sales goals and gross profit goals annually.Supreme Plus 2009-2011 Corporate winner

Phoenix, Arizona Area

Responsible for hiring and training new employees, overseeing retail operations, ensuring customer satisfaction, through various administrative and corporate responsibilities. Specific job duties included delegating work, scheduling employees, resolving workplace conflicts, answering questions about products and policy, and filing paperwork.