Have spent my entire working life in the Steel industry starting out on factory floor i made my way through Sceduling then into internal sales and finally into External Sales / Account managementWhich has been my primary role for the last 15 yeas..As a seasoned Account Manager with extensive experience in the steel industry, I recently took a valuable break to reconnect with family and friends and to recharge. Now, I'm exploring new opportunities where I can leverage my skills and expertise to drive success.Professional Experience:Up until March 2024, I served as an Account Manager for Selection Steel, where I was responsible for managing a portfolio of over 150 active accounts. My role involved a blend of strategic planning and hands-on execution, with a strong focus on customer satisfaction and business growth.Previously, I was a Market Representative at CMC Steel Distribution, where for nearly seven years, I excelled in promoting sales, exceeding targets, and nurturing key customer relationships. Earlier, as a Customer Service Representative at BlueScope Lysaght, I focused on assisting with pricing, processing orders, and coordinating large projects to ensure timely deliveries. Throughout my career, my passion for customer service has always been at the forefront, driving me to consistently meet and exceed customer expectations.In addition to my corporate experience, I founded Essentialref, an online referee store, after identifying a significant gap in customer service within this niche market. My personal experiences as a referee highlighted the need for a customer-centric approach, and I was determined to provide a reliable resource for referee equipment. EssentialRef is now thriving, known for its exceptional customer service and quality products.My professional journey has been marked by a commitment to excellence, strong leadership, and a dedication to customer satisfaction. As I explore new career opportunities, I am eager to bring my proven track record and passion for sales to a dynamic and growth-oriented organization.
Laval Innovations
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Outdoor InnovatorLaval Innovations Jul 2024 - PresentPerth, Western Australia, AustraliaLaval Innovations was started to provide innovative and high-quality solutions for outdoor spaces, Partnering up with Mackson Manufacturing; Fencing, Gates and Patios are just the beginning. My goal is to give homeowners the opportunity to maximize their outdoor space, making it a seamless extension of their home, while delivering exceptional service and top-notch products.Whilst Laval Innovations is currently focused on the home improvement space, The name also reflects my two other business ventures, nameley EssentilRef & Essentiaal Tech Warehouse. Im always looking for new challenges and im excited to see what Laval Innovations will evolve into.
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Business OwnerEssential Tech Warehouse Sep 2023 - PresentAustraliaAt Essential Tech Warehouse, we live and breathe technology. With an unwavering passion for gadgets and an innate sense of what's trending, we strive to stay at the forefront of the tech world. We pride ourselves on being tech-savvy problem solvers, always seeking out the latest innovations to fulfil the needs of our customers.Driven by our love for all things tech, we've created a curated online store that offers a diverse range of cutting-edge gadgets and accessories. Whether it's the latest smartphone, smart home devices, or must-have accessories, we're dedicated to bringing you the most sought-after products that enhance your digital lifestyle.With our deep knowledge and expertise, we meticulously select each item in our inventory to ensure superior quality and performance. We are more than just a tech store; we are your reliable partner in exploring the exciting world of technology.At Essential Tech Warehouse, we don't just sell gadgets – we aim to inspire and empower tech enthusiasts like you. Join us on this thrilling tech journey, and let us be your trusted destination for all your gadget needs.
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Business OwnerEssentialref Apr 2016 - PresentAustraliaOnline sales of Football referee Equipment. Football West’s preferred equipment supplierwww.EssentialRef.com.au
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Account ManagerSelection Steel Sep 2015 - Jul 2024Australia
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Manager - Sheet & CoilWest Coast Steel Supplies Nov 2013 - Sep 2015BassendeanDeveloped and grew Sheet and Coil division within business.
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Market RepresentativeCmc Steel Distribution Feb 2007 - Nov 2013Welshpool, Wa.• Responsible for the promotion of sales within a territory• Achieving and exceeding budgeted sales targets• Establishing and Growing relationships with Key Customers• Preparing quotations for submission to customers• Dealing with customer complaints• Recording all customers requirements in Customer Retention Management System• Liaise with Credit Department• Setting up pricing strategies specific to customers needs• Assisting with Induction and Training of new recruits
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Customer Service RepresentativeBluescope Lysaght Oct 2003 - Jan 2007Forrestfield, Wa.• Customer Service, assisting with pricing and product information.• Processing of customer orders.• Dealing with customer complaints.• Reading of Purlin drawings.• Purlin data entry into Pegasus System.• Scheduling of large commercial/industrial projects.• Liaising with Production Supervisor and Transport Supervisor.• Liaising with Builders and Building Supervisors.• Coordinating large projects to be delivered in full and on time
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LabourerSkilled Group May 2003 - Oct 2003Various assignments at different companies across a range of industries including• Factory Hand• Forklift Operation• General Labour• Picking/Packing• Process Work• Loading of Shipping containers -
Internal SalesRoofmart Wa Dec 2001 - May 2003Kewdale, Wa.• Extensive customer service including Counter sales and enquiries. • Answering incoming calls and assisting with product information, quotes and orders.• Processing orders.• Purlin data entry into Microsoft Access Database.• Scheduling jobs for the factory.• Various administrative tasks in line with company Quality Assurance policies and procedures.Achievements• Successfully managed the transition from the factory to the office. • Developed strong and lasting relationships with key clients.• Quickly mastered a range of administrative tasks specific to the role.
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Process WorkerRoofmart Wa Feb 1995 - Dec 2001Kewdale Wa• Roll Form (Purlin) Machine operation• Fork lift operation• Overhead Crane operation• Stock control• Supervision of staff• Adherence to Quality Assurance policies and procedures
Frank Laval Skills
Frank Laval Education Details
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Lockridge Senior High School
Frequently Asked Questions about Frank Laval
What company does Frank Laval work for?
Frank Laval works for Laval Innovations
What is Frank Laval's role at the current company?
Frank Laval's current role is Outdoor Innovator| Entrepreneur | Online Sales Expert| Tech enthusiast.
What schools did Frank Laval attend?
Frank Laval attended Lockridge Senior High School.
What are some of Frank Laval's interests?
Frank Laval has interest in Gardening, Technology, Sport, Environment, Cycling, Music/djing, Running, Squash, Fishing, Health.
What skills is Frank Laval known for?
Frank Laval has skills like Steel, Negotiation, Sales Management, Procurement, Supply Chain Management, Manufacturing, Contract Management, Continuous Improvement, Lean Manufacturing, Export, Contract Negotiation, Inventory Management.
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