Frank Leone Email & Phone Number

Baltimore, Md

Baltimore, Maryland, United States

Baltimore, Maryland Area

• Create, develop and maintain key account relationships• Consult with key account stakeholders regarding strategic best practices for program implementation• Continually identify and consult with new partnership opportunites• Coordinate campaigns designed specifically to increase company presence in the Education market• Design and implement account strategy to advance brand awareness• Continually evaluate and develop company growth strategies• Work collaboratively with Operations, Logistics and New Product Development Teams• Monitor account deployments to insure adherence to predetermined procedures• Continually elicit client input and feedback to optimize client's experience and satisfaction

Baltimore, Md

• Formulate and execute business development strategy.• Source, develop, and close strategic partnerships.• Evaluate and develop other new and emerging revenue opportunities.• Coordinate with operations, marketing, and other internal departments on implementation of partnerships and strategic initiatives.• Train regional business development professionals.

Baltimore, Md

• Manage all aspects of student enrollment, assessment and conversion for an online tutoring program in 17 states.o Exceeded student enrollment goals by 61% for assigned territories.o Generated over $3M in incremental revenue to the company through improvements in key performance metrics -- student enrollment (1,000 to 3,200 enrollments), student start rates (from 64% to 96%), and student completion rates (from 54% to 77%). o Created and implemented specific marketing plans for individual regions by hiring, training, and managing ground teams.o Designed marketing collateral and created regional distribution plans by managing local ground teams and maintaining strict adherence to district policies.o Managed cohorts of students through the lifecycle of the program -- enrollment, assessment, and tutoring -- by using a customized CRM system.o Built relationships with school district administrators by serving as a subject matter expert on federal and state funding sources and presenting the benefits of online education. o Ensured contract and local government compliance with program requirements were met in all districts through scorecard reporting of key metrics.• Created and implemented an employee training program for all field-based employees.o Wrote training manuals and conducted webinars detailing all field team activities.o Recorded training manuals with voice over for company Learning Management System (LMS).• Led a project team in the design of a field reporting system within the company’s internal ticketing software.o Created the design, timeline, and workflow of the project.o Worked directly with programmers and end users to advance the project from conception & design through completion, roll out & implementation.o Presented proposed marketing plan to senior management and presented results at company’s annual meeting.• Worked closely with finance to establish accurate metrics to calculate margins for evaluating specific sales opportunities.

Education record

Education record

Education record