Working closely with the internal and external staff managing the various functional and technical project areas with a financial and engineering focus. Resolve project problems and conflicts and escalate issues as needed.Serving as the primary project contact to receive, review, approve and document project status information from other project participants. I am coordinating project deliverable and work product review and approval and set priorities when choices of alternatives are required.

Managed the goals, timelines and plans for the IT infrastructure for 30 on-site resources and 20 remote resources. Ensuring team members correctly apply the methodology of a software development lifecycle framework.• Responsible for the company wide implementation using a vendor through the upgrading the call center environment including changing vendors from Nortel to Avaya.• Directed the training for the internal people and the installation of the Avaya system and application• Assured the installation completed on schedule with an updated call center environment. • Transitioned an insecure IT Web sales application to a secure enhanced private cloud environment • Migrated a Web application development environment from GitHub to Nutanix in a Private Cloud. • Provided leadership for 12 on-site infrastructure resources, 7 remote web and data base developers• Maintained a constant communication stream with team members assuring problems were identified and resolved quickly

Managed the goals, timelines and plans in a SW Development organization bringing large scale products to market. Responsible for: the customer interface, product analysis, application development and deployment of products., Teams were located in the continental US and off shore. Utilized Product Life Cycle Methodology, that established a trusted relationship and focused on action to mold a cross functional core teams into a cohesive unit that enabled the product to meet the check point dates for both North America, Europe and the Middle East for first customer ship.

Principal Program Manager Managed the installation of Storage Software Applications from solution inception to hand off to Customer Support. Coordinated the identification and resource allocation to customer accounts. One example was the planning and verification of the production environment for the Connectrix and Symmetrix deployment of a major Telco provider. Integration Program Manager, Media Solutions Group Program managed the FCS process that developed a suite of customizable systems used in the creation, management and distribution of audio and video streams. The technology includes Linux-, Unix- and NT- based software components. High performance EMC storage systems and management software and 3rd party products from Cisco, Nortel, Microsoft, RealNetworks, Oracle. Applications include ECommerce, video on demand, personalized television, multimedia content management.