Frank Marquez Email & Phone Number

Frank Marquez Los Angeles Trade Technical/Training/Supervision Food &Beverage/Supervisor Multioutlet Operations Management Safety/Sanitation/Quality Controls Inventory controlExperienceSupervisor, Food & Beverage ServicesLos Angeles Downtown Hotel February, 5 1987 – Present (27 year 8 months) F&B Outlets Manager/SupervisorTHE LA Hotel/ Former Marriott HotelFebruary, 5 1987 – December 22 2014 (27 years 11 months)• Manage all aspects of food and beverage service operations. Processed weekly payroll and prepared weekly sales reports. Hire, train, motivate, supervise, evaluate, and schedule employees. Oversee inventory control. Maintain excellent customer service by stressing " ensure guest enjoy a leisurely conclusion to their meal" n all weekly employee meetings. Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction. Participate in Menu Planning Committee meetings to collaborate on the development of new standardized menu, contributing to item, pricing and design changes. Outlets Food & Beverage Supervisor Los Angeles Downtown Hotel February, 5 1987 – December 22 2014 (27 years 11 months)•Performed all aspects of managing the food and beverage outlet for the hotel including but not limited to interviewing job candidates; training new employees; preparing work schedules and payroll; marketing (e.g., developing and implementing new menus; implementing system-wide marketing programs; cooperating with vendors to promote products; etc.); assisting in the preparation of the annual operating budget; controlling expenses and labor costs to achieve budgeted revenues and maximize profit; and ensuring all restaurant facilities were maintained at the highest quality.

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  Los Angeles Trade Technical College