Frank Marra Email & Phone Number

Chicago, Illinois, United States

• Manage safety and welding product categories including new product/supplier selection, pricing, procurement, launch, and product line maintenance by leveraging SAP, Power BI, Excel, and PIM systems.• Develop and execute product category strategies and tactics, including market and data analysis, product and supplier development, pricing, inventory, and marketing initiatives.• Collaborate with sales, marketing, and education teams to produce training modules, video quick clips, and promotional flyers to promote new product introductions, boost product interest and improve brand awareness. • Rationalized the welding line which simplified the product offering and clarified the branding strategy resulting in reduced carrying costs by $259K and retained 98.5% of total revenue. • Developed and launched a comprehensive First Aid Program tailored for the Canadian market with the goal of driving substantial market penetration and revenue growth of 400%.• Collaborated closely with Communications and Marketing while negotiating with suppliers to design and execute multiple sample programs. effectively educating the Sales Team, promoting products, and improving sales performance by 175%.• Utilize industry knowledge and customer insights to act as a Subject Matter Expert for the product categories including performance, functionality, pricing, and packaging.• Prepare quarterly category reviews to analyze sales revenue, identify growth drivers and underperforming product classes, and formulate future improvement strategies.

Chicago, Illinois, United States

• Oversaw the development of catalog pages, product alerts, and guided programs through essential safety, warehouse, regulatory, and demand planning approvals. • Developed new item programs by acquiring supplier data, building out product attributes, creating pricing schedules, and forecasting sales. • Implemented Power BI reporting for sales tracking and strategic decision-making.• Collaborated with the marketing department to design distinctive private brand product logos, enhancing brand identity and customer recognition.• Initiated and completed a project removing the ability to order discontinued items, resulting in improved customer experience and order fulfillment.• Managed COVID-19 demand by adding critical PPE items to the product offering, effectively meeting customer needs during the pandemic and driving revenue growth by 12.5%.

Chicago, Illinois, United States

• Procured and quoted products excluded from the company catalog to provide customers with a single-vendor solution.• Persuaded stakeholders to approve a new quotation database by engaging in one-on-one meetings with the CEO, CFO, and Senior VP of Supply Chain Management concerning quotation system limitations.• Collaborated with the Product Cost Manager and Purchasing Manager to design, test, and successfully implement a new quote batch update process which increased productivity by 23%.• Leveraged vendor relations with e-commerce capabilities to establish web accounts enabling online access to real-time product pricing and availability.• Developed and managed a drop-ship program for bulk ice melt, driving revenue growth while eliminating inventory carrying costs.

Chicago, Illinois, United States

• Sourced specialty products for Strategic Account managers serving as on-site integrators, simplifying key customer procurement processes, and becoming the preferred vendor.• Maintained quality standards by inspecting inbound shipments and managing lot certifications, ensuring product conformance and traceability.• Completed Lean Six Sigma Green Belt certification which included completion of an expediting project resulting in enhanced operational efficiency.• Demonstrated leadership skills by becoming an SAP super user and provided in-person and webinar training to the quotation team on SAP transaction codes and functionality. • Authored comprehensive user guides, process maps, work instructions, and system definition templates, ensuring smooth onboarding and post-implementation support during the SAP rollout, enabling teams to quickly adapt to the new system.• Wrote ISO procedures for the quotation team, contributing to the retention of ISO certification, validating adherence to industry standards and compliance.

Oak Lawn, Illinois, United States

• Oversaw all phases of the construction of 6 new residential homes, from site preparation and foundation to finishes, resulting in timely completion and client satisfaction. • Demonstrated expertise in project planning, budgeting, and resource allocation, resulting in consistently meeting project milestones and deadlines.• Ensured compliance with building codes, permits, and regulations, maintaining a reputation for delivering projects of the highest quality and in accordance with industry standards.• Cultivated strong relationships with clients, suppliers, and local authorities, resulting in an extensive network and repeat business opportunities.