Frank Mcgonagle Email & Phone Number

About TCM Bank, N.A.TCM Bank, N.A., a subsidiary of ICBA Bancard, provides credit card services for community banks including portfolio acquisition and agent bank sponsorship. Through the Total Card Management® credit card program, TCM offers superior community bank service and provides banks with compliance relief, improved market positioning, speed-to-market technology, and marketing support—all with no risk and zero liability. TCM Bank is now partnered with over 800 financial institutions across the U.S. and is proud to meet the credit card needs of more than 320,000 customers. If you are interested in finding out more and exploring a partnership with TCM Bank, N.A., contact me at: Frank.McGonagle@TCMBank.com or call my direct line at 470.219.5468. Check out our website at www.tcmbank.comAbout ICBA BancardICBA Bancard® is the wholly owned payment services subsidiary of the Independent Community Bankers of America. ICBA Bancard’s community bank issuers generated nearly $32 billion in sales volume in 2020 and are ranked collectively as the 24th largest credit card portfolio and 10th largest debit portfolio in the United States. ICBA Bancard enables thousands of community banks to provide competitive credit card, debit card, and payment processing solutions. The company also provides exclusive services to issuers including its Fraud Loss Protection Plan, marketing support, and product education. For more information, visit www.icbabancard.org.

Washington, Dc, Us

Responsible for management of the Business Development Organization that supported 570+ Community Financial Institutions, New Business Development, Product Development, New Product Introduction, Marketing Material Development, Contract Administration and Operations Support

Selected by the FDIC to manage the overall card services organization and transition the portfolio from Silverton Bridge Bank under FDIC Receivership to BV Card Assets, LLC. This task was completed three months prior to the assigned transfer date which significantly contributed to BV Card Assets profitability.

Atlanta, Ga, Us

Responsible for portfolio management of 550+ Community Financial Institution Credit Card Portfolios totaling 115 Thousand Cardholder Accounts for $120 Million.

Morristown, New Jersey, Us

Directed Avaya’s Customer Care Collections Operations based in Norcross, Georgia. Nationwide responsibilities included Billing Dispute Resolution, Inbound Customer Service, Outbound Customer Contact, Accounts Receivable, Federal Government and National Account Operations, Telemarketing including direct accountability for eight departments, 14 managers and 140+ personnel in a union environment.

Stamford, Ct, Us

During my time at Pitney Bowes, I held over 10 key management positions, each with increasing responsibility including dual Director assignments as Director, National Meter Protection Operations and Director of New Business Operations with nationwide responsibilities. I have managed both large (350+ personnel) as well as small start-up organizations.