Frank Mcknight Email & Phone Number

Philadelphia, Pa, Us

Greater Philadelphia

Greater Philadelphia

Richmond, Virginia

Philadelphia, Pennsylvania, United States

-Responsible for territory's revenue growth -Identify sales opportunities by warranting an orderly qualification process-Consistent gathering and recording of sales data information for client meetings-Provide timely, accurate, and relevant service/product related information to potential customers-Maintain a professional partnership between customer service and external customers

Management of Customer Service and Operations *Manage the efforts of Branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as training by example * Develop and maintain Branch operational plan * Use initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems. * Manage overall branch operations in absence of and/or request of the Branch ManagerHuman Resource Management * Supervise, mentor, train, coach, evaluate and develop staff * Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance * Prepare effective and timely employee reviews and participate in the review process * Administer and/or recommend disciplinary action, promotions, transfers and/or other personnel actionsSales and Marketing/Financial Performance * Develop, plan and actively participate in branch sales and marketing efforts to increase and improve business * Train, motivate and coach employees to increase branch sales by understanding, communicating, and using the 4-step sales process. * Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection

Bachelor'S Degree, Communication And Media Studies

Education record