Frank Menezes Email and Phone Number
Frank Menezes work email
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Frank Menezes personal email
PROFILEA multi-talented professional with several years' experience in diverse leadership, customer contact, teaching and training positions in the service industry. A leader and a facilitator, who has played a key role in transforming four large organizations into vibrant, profitable businesses. Computer proficient and a proven strategist, who has, amid the chaos of changing economies and priorities, achieved desired outcomes for the corporation. A team player, who has consistently over a 15 year period, developed a corporate culture of continuous improvement and exceptional customer service and coaching. An innovator who asks "Why not?"; and makes a difference through creative ideas and solutions.Specialties: accountancy, billing systems, budgeting, business plans, cpr certified, customer relations, customer service, employee relations, event management, first aid, front office, functional, innovative, inventory management, job analysis, leadership, management, marketing, materials management, powerpoint, organizational skills, policy analysis, profit, purchasing, quality control, safety, sales, scheduling,
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Professor And Program CoordinatorGeorge Brown CollegeBrampton, On, Ca
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Professor And Program CoordinatorGeorge Brown College Sep 2007 - PresentToronto, Ontario, CanadaCompleted teaching 16 courses to date ranging from introductory to senior level courses. Topics ranged from Business Planning to Marketing and from Leadership and Group Dynamics to Revenue Management. Averaging 6.53 out of 7 in student satisfaction surveys in 16courses taught to date.Currently participating and assisting in conducting a program review for Special Events (H111).Set-up and conducted a unique field trip for 142 students to The Kingbridge Centre.
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Rooms Division DirectorThe Kingbridge Centre Oct 2003 - Jul 2007Led a team of 29 members including two departmental managers at the Front Desk and Housekeeping areas at this 114-acre 124-room exclusive conference centre. Prepared budgets and operated two other revenue generating departments. Part of the leadership team that determined and executed strategies, culture change and action plans to move the organization towards its unique mission. -
Assistant General ManagerCourtyard By Marriott, Vaughan Apr 2002 - Mar 2003Planned, organized and implemented activities and timelines required for the successful and on-schedule opening of this brand new hotel in July 2002. Responsible for the overall operation of this 144-room select service hotel, including the Front Desk, Accounting and Food and Beverage departments.
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Front Desk ManagerToronto Marriott Eaton Centre Hotel Aug 1998 - Mar 2002Responsible for training and managing a staff of 45 in the Front Desk, Valet and Telephone departments at this 459-room downtown hotel. Monitored both guest service and employee satisfaction scores and implemented and followed up on plans to take corrective action.
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Front Desk ManagerToronto Marriott Eaton Centre 1998 - 2002
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Night Audit ManagerToronto Airport Marriott Hotel Oct 1996 - Aug 1998Responsible for the safety and satisfaction of all guests and staff during the night shift. Managed a staff of 12 in all departments of the hotel.
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Manager On DutyMarriott Eaton Centre Hotel Aug 1994 - Sep 1996Initially started working as a Guest Service Agent in 1994 at the hotel, and was fast-tracked to the position of Night Auditor in 1995. Managed the hotel and the audit and other staff during the night shift. Verified the accuracy of the auditor's work. Audit responsibilities included verifying and balancing the daily work of the front desk, food and beverage and banquet departments, and preparing daily and period-end financial summary reports.
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Facilitator - ManagerAcademy Of Hospitality Jun 1992 - May 1994Was one of the initial faculty members hired to assist in the set up and start-up of the Academy on the premises of an international five-star beach resort. Trained the staff of the resort on a variety of communication and management topics as well as worked as a Lobby Manager while supervising the staff and students of the resort.
Frank Menezes Skills
Frank Menezes Education Details
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Adult Education -
Organizational Behaviour And Marketing -
High Honours -
Dean'S List -
New Indian SchoolHigh School Diploma -
George Brown College, 2008 Wids - George Brown CollegeAbc'S Of Webct
Frequently Asked Questions about Frank Menezes
What company does Frank Menezes work for?
Frank Menezes works for George Brown College
What is Frank Menezes's role at the current company?
Frank Menezes's current role is Professor and Program Coordinator.
What is Frank Menezes's email address?
Frank Menezes's email address is fm****@****rown.ca
What schools did Frank Menezes attend?
Frank Menezes attended Humber College, Athabasca University, University Of Nevada-Las Vegas, George Brown College, Iowa State University, New Indian School, George Brown College, 2008 Wids - George Brown College.
What skills is Frank Menezes known for?
Frank Menezes has skills like Leadership, Hospitality, Customer Service, Time Management, Teamwork, Training, Event Management, Powerpoint, Hotels, Management, Microsoft Office, Job Analysis.
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Frank Menezes
St. Catharines, On -
1hotmail.com -
Frank Menezes
Canada
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