• Provide building security for staff and visitors• Patrol and serve Travis County Precinct 4 residents• Traffic Enforcement in Travis County Precinct 4• Support and respond to outside agencies when needed• Deliver and execute civil process papers and maintain records and files of executions

• Monitored customer service performance, supporting inventory initiatives, executing the allocation process, and in resolving regional supply chain challenges• Regularly reviewed transfer orders, addressing any blocks that have been placed due to allocation, country of origin, quality issues or other reasons and working with business partners to clear• Maintained network planning master data for assigned products and locations, identifying data issues, and worked with network planners… Show more • Monitored customer service performance, supporting inventory initiatives, executing the allocation process, and in resolving regional supply chain challenges• Regularly reviewed transfer orders, addressing any blocks that have been placed due to allocation, country of origin, quality issues or other reasons and working with business partners to clear• Maintained network planning master data for assigned products and locations, identifying data issues, and worked with network planners to correct, ensuring ERP transfer orders are executable• Published regular reports on established transfer order KPIs and metrics. Developed new reports and provide support for ad hoc data requests as needed• Analyzed data using forecast data and current stock to fulfill special requests• Led weekly global S&OE calls with Latin America, Asia, Europe, and the United Arab Emirates• Acted as a liaison between our master planners, customer service, distribution centers and manufacturing plants.• Managed tender orders for assigned countries Show less

• Maintained accurate demo inventory through the execution of offsite physical inventory counts and their reconciliations • Conducted regional audits and exit audits of field sales representatives, verifying and analyzing actual inventory and records to determine disposition of product• Selected inventory for transfer to another representative, return to the Oklahoma facility or to scrap in the field• Identified and established leases with appropriate storage facilities for any… Show more • Maintained accurate demo inventory through the execution of offsite physical inventory counts and their reconciliations • Conducted regional audits and exit audits of field sales representatives, verifying and analyzing actual inventory and records to determine disposition of product• Selected inventory for transfer to another representative, return to the Oklahoma facility or to scrap in the field• Identified and established leases with appropriate storage facilities for any equipment not scrapped or transferred. • Identified and selected appropriate packing and delivery companies (FedEx, UPS Store, etc.) for transfer of equipment • Prepared reports of findings and activity along with recommendations to management and in compliance with all regulatory requirements• Travelled globally Show less

• Traveled between all three sites to support Super Users with SAP Training• Supported orientation sessions and arrange new user set-up in SAP• Supported the development and organize training manuals, visual aids and update online training material • Supported in-class training for logistics, customer service and warehouse employees within each Smith & Nephew site• Supported ongoing daily technical training and personal development classes for new SAP users• Supported go… Show more • Traveled between all three sites to support Super Users with SAP Training• Supported orientation sessions and arrange new user set-up in SAP• Supported the development and organize training manuals, visual aids and update online training material • Supported in-class training for logistics, customer service and warehouse employees within each Smith & Nephew site• Supported ongoing daily technical training and personal development classes for new SAP users• Supported go live of SAP within all three sites with daily support of live business transactions Show less

• Updated and created Desk Top Instructions for RMA Department as needed• Arranged daily workload and department projects• Processed incoming RMA’s• Worked closely with RMA Lab and customer service to manage return issues• Coordinated inventory shipments, scrap pickups and cycle counts• Assigned to special projects by my director, such as repacking inventory, labeling of inventory, quality control and functional testing of equipment

• Initiated collection calls and received inbound calls on assigned accounts to ensure prompt payment in accordance with defined goals• Obtained supporting documents and provided to the customer as necessary to negotiate past due money or resolve payments• Received, researched, analyzed, and responded to customers billing disputes as necessary to resolve inquires and claims• Responsible for consulting/updating department management about all potential bad debt accounts• Managed… Show more • Initiated collection calls and received inbound calls on assigned accounts to ensure prompt payment in accordance with defined goals• Obtained supporting documents and provided to the customer as necessary to negotiate past due money or resolve payments• Received, researched, analyzed, and responded to customers billing disputes as necessary to resolve inquires and claims• Responsible for consulting/updating department management about all potential bad debt accounts• Managed invoice and statement mail-outs focusing on delinquent facilities Show less