AeroLeads people directory · profile

Frank Murphy Email & Phone Number

Director, Customer Success Management and Engineering, Collaboration at Cisco at Cisco
Location: United States, United States, United States 13 work roles 1 school
1 work email found @cisco.com 4 phones found area 508 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email f****@cisco.com
Direct phone (508) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director, Customer Success Management and Engineering, Collaboration at Cisco
Location
United States, United States, United States

Who is Frank Murphy? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Frank Murphy is listed as Director, Customer Success Management and Engineering, Collaboration at Cisco at Cisco, based in United States, United States, United States. AeroLeads shows a work email signal at cisco.com, phone signal with area code 508, and a matched LinkedIn profile for Frank Murphy.

Frank Murphy previously worked as Director, Customer Success Management and Engineering, Collaboration at Cisco and Director, Customer Success and Beta Engineering, Collaboration at Cisco. Frank Murphy holds B.S In Science, Minor In Psychology, Public Service from University Of Mass At Lowell.

Company email context

Email format at Cisco

This section adds company-level context without repeating Frank Murphy's masked contact details.

{first_initial}{last}@cisco.com
86% confidence

AeroLeads found 1 current-domain work email signal for Frank Murphy. Compare company email patterns before reaching out.

Profile bio

About Frank Murphy

I build, scale and optimize SaaS products focused on disruptive, accessible technologies. With 20+ years experience in Engineering, Product Management, Customer Success and Sales Engineering, I bring a wide-angle view of solutions to any challenge.

Listed skills include Cloud Computing, Storage, Virtualization, Data Center, and 11 others.

Current workplace

Frank Murphy's current company

Company context helps verify the profile and gives searchers a useful next step.

Cisco
Cisco
Director, Customer Success Management and Engineering, Collaboration at Cisco
AeroLeads page
13 roles

Frank Murphy work experience

A career timeline built from the work history available for this profile.

Director, Customer Success Management And Engineering, Collaboration

Current

San Jose, CA, US

- Responsible for adoption, expansion and renewal risk analysis for Customer Success Managers supporting the Webex install base in EMEA & APJC theatres and global customer care call centers. - Jointly lead global Collab Customer Success Engineering (CCSE) team in these regions focused on de-risking change management events, removing barriers to adoption.

Sep 2024 - Present

Director, Customer Success And Beta Engineering, Collaboration

San Jose, CA, US

- Built a global post-sale adoption and change management engineering team, scaling headcount by 4x to support Webex’s collaboration portfolio.- Transformed engagement model from reactive ticketing queues to proactive, consultative motion.- Pivoted the team’s skills from narrow focus on meetings to more lucrative cross-domain use cases for calling.

Jun 2022 - Sep 2024

Director, Customer Success Engineering, Collaboration

San Jose, CA, US

Jun 2021 - Jun 2022

Global Director, Solutions Engineering

Mountain View, California, US

Led an Engineering team distributed between Mountain View, London and Bangalore. Sales Engineering: Working with customers pre-sale to design configured environments showcasing industry best practices, demonstrating business value with product differentiation, proposal writing, ROI modeling and RFP/RFI response creation. Solutions Engineering: Building end.

Jun 2020 - May 2021

Director, Pre-Sales Engineering

Mountain View, California, US

Built and scaled a sales engineering team from the ground up. Direct all sales engineering strategy and execution across all top-tier Enterprise accounts in North America.

Jul 2019 - Jun 2020

Sr. Manager, Enterprise Customer Success

Mountain View, California, US

Responsible for pre and post-sale Customer Success for the HackerRank platform. HackerRank is the destination for the best developers to hone their skills, and for companies to optimize hiring (sourcing, screening and interviewing) to uncover higher quality candidates, to reduce time to hire while returning valuable productivity time to Engineering teams..

Nov 2017 - Jun 2019

Director, Strategic Sales Engineering

Denver, Colorado, US

Drive the technical Go To Market for Syncplicity. Develop and expand strategic relationships with channel partners and technology alliances. Collaborate closely with sales, marketing and product teams to proactively identify and develop new business ventures.Assist in pre and post sales activities designing best practices, reference architectures.

May 2016 - Nov 2017

Sr. Product Manager, Apis And Connectors

Denver, Colorado, US

Focused on advancing product direction and roadmap for a market-leading SaaS Enterprise File Sync and Share (EFSS) product. Responsible for architecture capabilities that expand into hybrid clouds and enable developer and partner API integrations.Develop detailed product requirements; working with cross-functional teams and collaborating with Engineering.

Oct 2015 - Oct 2016

Customer Success Engineer, Syncplicity

Emc

Round Rock, Texas, US

Drive all technical aspects of Syncplicity new business opportunity and post sale expansion activity for global Enterprise accounts. Engage all levels of project stakeholders including C-Level, Line of Business Owners, Infosec, Desktop, Mobile, Network and Storage teams to integrate, onboard and expand Syncplicity's footprint.

Feb 2013 - Oct 2015

Technical Marketing Manager, Atmos Cloud Storage

Emc

Round Rock, Texas, US

Solely responsible for articulating, delivering, and evangelizing the technical and business benefits ofcloud storage adoption in a fast-growing product line at the center of EMC’s mobile and cloud story.Directly contributed to all facets of outbound marketing for the Atmos and Centera Productsincluding social media, trade and industry events, collateral.

Sep 2009 - Feb 2013

Principal Corporate Systems Engineer, User Experience Design

Emc

Round Rock, Texas, US

Constructed new product use case specifications and interaction designs shaped to seize new market opportunities and/or capitalize on leveraging existing EMC product integrations.Key contributor in the initial go-to-market launch for 4 storage management & compliance apps.Collaborated closely with stakeholders from sales, product management/marketing and.

May 2006 - Sep 2009

Manager, Software Quality Engineering

Emc

Round Rock, Texas, US

Reporting to the QA Director, responsible for all areas of sustaining QA testing and project management for ControlCenter, EMC’s flagship SRM product with an install base of 7500 sites.Conduct performance assessments, annual compensation reviews, individualized development plans, quarterly MBO’s for 70 staff across 7 time-zones.Proactively build detailed.

Dec 2000 - May 2006

Technical Specialist Iii

Arbella Insurance Group, Quincy, Ma

System Administrator of a client-server based Claims processing system composed of distributed across several platforms: HP-UX for Oracle (claims data) FileNET (digital images), Windows servers and desktops.Test, integrate, and debug next-generation application with several legacy Claims systems.

Aug 1999 - Dec 2000
1 education record

Frank Murphy education

  • University Of Mass At Lowell
    University Of Mass At Lowell
    Public Service
FAQ

Frequently asked questions about Frank Murphy

Quick answers generated from the profile data available on this page.

What company does Frank Murphy work for?

Frank Murphy works for Cisco.

What is Frank Murphy's role at Cisco?

Frank Murphy is listed as Director, Customer Success Management and Engineering, Collaboration at Cisco at Cisco.

What is Frank Murphy's email address?

AeroLeads has found 1 work email signal at @cisco.com for Frank Murphy at Cisco.

What is Frank Murphy's phone number?

AeroLeads has found 4 phone signal(s) with area code 508 for Frank Murphy at Cisco.

Where is Frank Murphy based?

Frank Murphy is based in United States, United States, United States while working with Cisco.

What companies has Frank Murphy worked for?

Frank Murphy has worked for Cisco, Hackerrank, Syncplicity By Axway, Emc, and Arbella Insurance Group, Quincy, Ma.

How can I contact Frank Murphy?

You can use AeroLeads to view verified contact signals for Frank Murphy at Cisco, including work email, phone, and LinkedIn data when available.

What schools did Frank Murphy attend?

Frank Murphy holds B.S In Science, Minor In Psychology, Public Service from University Of Mass At Lowell.

What skills is Frank Murphy known for?

Frank Murphy is listed with skills including Cloud Computing, Storage, Virtualization, Data Center, Enterprise Software, Product Management, Integration, and Professional Services.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.